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Apartments Kaleta

★★★★·8.9/ 10Recommended
·Apartments
WiFi availableAir conditioningFamily roomsLaundryIroning serviceCanoeingAll 17 facilities +
Review
Property information · Hotelbeds

Nestled in the heart of Kotor's Old Town, Puerta Hotel offers a peaceful retreat with five comfortable accommodations. Guests enjoy amenities including an outdoor entertainment area, a restaurant, and complimentary Wi-Fi. The hotel provides concierge services, a 24-hour front desk, and is entirely smoke-free. Multilingual staff are available to assist you. All rooms feature premium bedding, air conditioning, complimentary bottled water, showers, hairdryers, 40-inch TVs with premium channels, and kitchenettes. Limited housekeeping is provided.

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the central Old Town location, historic charm, comfortable beds, and host Negri's hospitality. Common complaints include street noise, footsteps from upstairs, small water heaters limiting showers, cash-only payments, and difficulty finding the entrance.

Dimension scores · cross-source

Wi-Fi10.0
Location9.9
Value9.8
Cleanliness9.8
Rooms9.7
Service9.7
Facilities9.6
Surroundings9.0
+ PraisedExcellent location · Well-equipped/Decor · Responsive host · Comfortable bed
- ComplaintsPoor soundproofing · Bar noise · Limited hot water · Steep stairs/Hard to find

KEYSuitable for those exploring the Old Town who tolerate narrow spaces/noise. Bring cash; sensitive sleepers should consider carefully.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and convenience for getting around?+
The property sits in the heart of the Old Town, within walking distance to the city centre and top attractions. With a location score of 9.9 from 75 reviews, guests are advised to contact host Negri in advance for entrance guidance.
roomWhat are the room amenities and comfort level like?+
Apartments feature free WiFi, air conditioning, flat-screen TVs, and fully equipped kitchens with comfortable beds. Rooms score 9.7 and cleanliness 9.8, though some units have small water heaters that may limit shower comfort.
roomIs it quiet at night, or is there noise disturbance?+
Soundproof windows are generally effective, but street noise and upstairs footsteps can still occur in some rooms. The environment score is 9.0, so noise-sensitive guests should request an inner courtyard room.
serviceHow is the host or front desk service?+
Host Negri is highly praised for timely and thoughtful responses, earning a service score of 9.7 and a 99% recommendation rate. Guests consistently appreciate help with navigation and issue resolution.
policyWhat are the check-in policies, checkout time, and payment methods?+
Checkout is at 11:00 AM. Payment is currently cash-only, with invoices available. Children are welcome, but pets are not allowed, and parking details are unavailable.
coupleIs this property suitable for couples or families?+
It is highly suitable for couples, with 50 reviews highlighting the vintage decor and central location. Family rooms are available for children, though spaces are compact and better suited for short stays.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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