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The Palms Resort of Mazatlan

★★★★·8.9/ 10Recommended
·Resorts
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableHealth or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorLuggage storageAll 54 facilities +
Review
Property information · Hotelbeds

This beachfront hotel in Mazatlan's Golden Zone overlooks three stunning islands. Close to major attractions, it caters to both relaxation seekers and explorers. The international airport is a 35-minute drive away. Guests can walk to attractions like Punta Camaron Beach, El Cid Country Club Golf Course, and the Sea Shell City Museum. This hotel offers tastefully designed rooms across six floors, a well-equipped business center with conference facilities, a children's playground, a kids' club, the Panama Restaurant, and a comfortable lounge.

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Guest scores & sentiment

From 406 guest reviews · multi-source · as of 2026-07-17

Guests highly praise the prime beachfront location, friendly staff, ocean views, and good value. The pools and beach access are well-received. Common drawbacks include aging facilities requiring better maintenance, occasional noise from streets or events, limited pool dining hours, and inconsistent Wi-Fi or AC performance. Overall, it offers a solid, budget-friendly coastal experience.

Dimension scores · cross-source

Surroundings9.0
Facilities8.8
Cleanliness8.8
Location8.8
Value8.4
Service8.3
Rooms8.0
+ PraisedFriendly and helpful staff · Excellent Panama restaurant · Clean pools and public areas · Convenient beachfront location
- ComplaintsVery poor or unusable WiFi · Damp, moldy, or odorous rooms · Rocky beach with strong waves, unsafe for swimming · Aging and worn-out facilities

KEYIdeal for travelers prioritizing location, ocean views, and value. Request higher-floor/ocean rooms, verify booking details early, and expect minor facility wear. Best for relaxed coastal getaways.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what are the nearby conveniences?+
Located in the vibrant Golden Zone, it is beachfront and minutes from El Cid Marina and the city center, with on-site shopping and tour desks for easy exploration.
diningWhat dining options does the hotel offer?+
The hotel features the Panamá restaurant and room service, allowing guests to enjoy meals with breathtaking ocean views by the outdoor pool.
familyIs this hotel suitable for families with children?+
Yes, children are allowed, and there is a shallow-end pool for family fun. While the rocky beach isn't ideal for swimming, the friendly atmosphere makes it great for families.
coupleAny recommendations for couples? What are the room views like?+
We recommend ocean-view rooms with balconies for stunning sea or city views. The beachfront setting is highly praised by couples for its romantic ambiance.
roomWhat amenities are in the rooms and how comfortable are they?+
Rooms feature AC, cable TV, coffee makers, and safes. While beds and views are comfortable, some guests note AC issues or insufficient outlets, so verify needs in advance.
serviceHow is the level of service at the hotel?+
Service scores 8.3/10 with highly praised friendly staff. However, check-in delays and slow pool service can occur during peak times, so patience is advised.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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