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Crowne Plaza Crystal City-Washington, D.C. by IHG

★★★★·8.6/ 10Recommended
CCrowne Plaza Hotels & Resorts·IHG One Rewards·Hotels
1997-12-10 opened· 308 rooms· Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Free beach shuttleAir conditioningLift / ElevatorLuggage storageSafety deposit boxAll 61 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers shuttle amenities to assist you in discovering your desired offerings in Arlington (VA). When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including express check-in or check-out and safety deposit boxes to ensure a comfortable stay for guests. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of dry cleaning service located on the premises. The hotel's daily housekeeping ensures an excellent option for your stay. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television, in-room video streaming and cable TV for their entertainment needs. Within specific rooms, a refrigerator and a coffee or tea maker is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at Crowne Plaza Crystal City-Washington, D. C. By IHG as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Crowne Plaza Crystal City-Washington, D. C. By IHG. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Earned with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, Elite status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the convenient location near Metro and airport, free shuttle, and friendly staff. Rooms are generally clean and comfortable. Common complaints include dated facilities, high parking fees, limited breakfast variety, and occasional issues with noise, hygiene, or unhelpful front desk service.

Dimension scores · cross-source

Location9.0
Service8.0
Surroundings8.0
Value8.0
Cleanliness7.4
Facilities7.2
PraisedConvenient location and transport · Enthusiastic and professional staff · Clean and comfortable rooms · Friendly and professional staff
ComplaintsPoor soundproofing · Outdated facilities needing maintenance · Elevator breakdowns or long waits · Low value breakfast

KEYGood for transit/convenience. Expect higher parking fees and dated decor. Verify room quietness.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transportation convenient?
With a location score of 9.0, it is highly praised for being near the Metro and airport, offering a free shuttle. It is ideal for business and leisure travelers.
diningWhat are the dining options and breakfast experience like?
Features The Veranda Café, Potomac Social Tavern, and an on-site Starbucks. However, breakfast variety is often criticized as limited and repetitive.
serviceHow is the staff's attitude and professionalism?
Service scores 8.0. Most guests praise the friendly, professional, and efficient staff, especially at the front desk, making it a key highlight despite isolated complaints.
roomWhat are the room facilities and hygiene conditions like?
Rooms feature 43-inch TVs, mini-fridges, and coffee makers, generally clean. However, facilities are dated, and some report noise, cleaning lapses, or uncomfortable bedding.
facilityWhat fitness and leisure facilities are available?
Offers a fitness center (surcharge), outdoor terrace, and furniture. Free WiFi, luggage storage, and ATM services are also available for basic needs.
policyWhat are the check-in/out times and pet policy?
Check-in is at 15:00 and check-out at 12:00. Children are allowed, but pets are not permitted. 24-hour security and accessible facilities are provided.
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