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Nairobi Safari Club by Swiss-Belhotel

★★★★·7.9/ 10Good
·Hotels
📍Lilian Towers, Koinange Street · Nairobi ↗
Check-in 02:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 87 facilities +
Review
04

Guest scores & sentiment

From 417 guest reviews · multi-source · as of 2026-07-06

Guests praise friendly staff, excellent breakfast, and central location. Main complaints involve dated facilities, noise, slow hot water, and unreliable Wi-Fi.

Dimension scores · cross-source

Surroundings9.2
Cleanliness9.0
Facilities8.4
Service8.0
Location8.0
Value7.0
＋ PraisedProfessional and warm staff service · Well-equipped conference facilities · High-quality food and dining · Convenient and safe CBD location
－ ComplaintsSome facilities outdated/slow internet · Pool closed/cleanliness issues · Noise in some rooms · Extremely slow restaurant service

KEYGood for business travelers valuing service/location. Request quiet high-floor rooms; expect dated facilities.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? How is the surrounding transport?＋
Located in the heart of Nairobi's CBD, it offers a central and convenient position. Guests praise its secure location and easy access to city transport.
diningHow is the breakfast? What are the options?＋
Breakfast is highly praised for being excellent and varied, featuring a delicious continental spread with various hot and cold options.
businessIs this hotel suitable for business travelers?＋
Highly recommended for business. 160 business guests praised the CBD location and professional service. It offers free Wi-Fi and 24-hour front desk support.
familyIs the hotel child-friendly? Are there kids' facilities?＋
Children are allowed, and family rooms are available. Kid meals are offered. However, request a quiet room due to potential noise issues noted by some guests.
roomWhat are the room facilities like? Any pros or cons?＋
Rooms are spacious with modern amenities like flat-screen TVs. However, some guests report dated facilities, slow hot water, and unreliable Wi-Fi.
serviceIs the service attitude good?＋
Excellent. Guests highly praise the friendly and professional staff. The 24-hour front desk ensures seamless service, with a service dimension score of 8.0.
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