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Sheraton Pentagon City

★★★·8.3/ 10Recommended
SSheraton·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Free beach shuttleAir conditioningLift / ElevatorFax/photocopyingAll 58 facilities +
Review
Official

When you stay at the Sheraton Pentagon City Hotel in Arlington, you'll be near the airport, a 4-minute drive from the National Mall and 6 minutes from the Smithsonian Institution. This hotel is 4. 8 miles (7. 8 km) from the White House and 1 mile (1. 7 km) from Arlington National Cemetery. Take advantage of recreational opportunities such as a 24-hour fitness center, or other amenities including wireless internet access (surcharge) and concierge services. Additional amenities include gift shops/newsstands, wedding services, and a television in the common area. Guests can get to nearby shops on the complimentary shuttle. Stay in one of 416 guestrooms featuring LCD televisions. Cable programming and video-game consoles are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee. Featured amenities include a business center, limo/town car service, and express check-in.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

25 to 49 Qualifying Nights in a calendar year.
04

Guest scores & sentiment

From 1,473 guest reviews · multi-source · as of 2026-07-03

Guests praise the exceptional staff service, spacious clean rooms, and convenient location near the airport and mall. Common complaints include outdated facilities needing renovation, extra charges for parking and breakfast, noise issues, and inconsistent front desk attitudes.

Dimension scores · cross-source

Surroundings8.6
Cleanliness8.4
Facilities8.2
Service8.0
Value7.8
Location7.8
PraisedExceptional and personalized staff service · Excellent dining experience · Convenient location and timely shuttles · Clean and comfortable rooms
ComplaintsAging facilities · Occasional hygiene issues · Elevator malfunctions or delays · Rare severe service failures

KEYIdeal for travelers valuing service and convenience. Confirm extra fees for parking/dining beforehand; those sensitive to facility age may prefer alternatives.

FAQ · grounded in hotel data & reviews

locationHow is the location? What landmarks are nearby?
Conveniently located near the airport and mall, with iconic landmarks like the White House and Lincoln Memorial just a short drive away.
serviceHow is the staff service?
Service score is 8.0. Guests highly praise staff like Helen and Beatriz for being professional, though some report inconsistent front desk attitudes.
roomAre the rooms spacious and clean?
Rooms are generally spacious and clean with comfortable bedding (Cleanliness: 8.4). However, some guests reported odors, mold, or cleaning issues.
diningIs breakfast included? How is the quality?
Breakfast incurs an extra charge. While some guests rate the quality highly, the additional cost has caused some dissatisfaction.
facilityWhat are the main facilities?
Features include a paid gym, restaurant, free beach shuttle, and accessibility facilities. Facilities score 8.2, though some note they need renovation.
memberWhat perks do Marriott Bonvoy members get?
Official perks: Ambassador/Platinum/Titanium members get late checkout, lounge access, and bonus points. Gold/Titanium receive welcome amenities. Breakfast benefits vary.
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