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Hotel Ruinas Resort

Name: Hotel Ruinas Resort
Address: 9 Av. 1-09 Zona 1, Huehuetenango, Huehuetenango, GT

★★★★★·8.2/ 10Recommended

·Hotels

📍9 Av. 1-09 Zona 1, Huehuetenango · Huehuetenango ↗

Offsite parking discounted rates availableNightclubFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 87 facilities +

Review

Guest scores & sentiment

From 138 guest reviews · multi-source · as of 2026-07-18

Guests praise the central location, spacious rooms, and attentive service. Common complaints include dim lighting, lack of AC, poor soundproofing from street noise, and inconsistent pool maintenance.

Dimension scores · cross-source

Service9.0

Facilities7.6

Cleanliness7.6

Surroundings7.6

＋ PraisedCentral location & convenient transport · Friendly & professional staff · Varied & tasty dining options · Spacious rooms & adequate hygiene

－ ComplaintsPoor soundproofing & external noise · Weak WiFi restricted to lobby · Dim lighting & outdated decor · Neglected pool & public areas

KEYGood for convenience seekers. Request interior rooms for quiet; note fans only, no AC. Manage expectations for pool quality.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? What attractions are nearby?＋

Located near Huehuetenango main square, it offers easy access to the market and Zaculeu Archaeological Park with free WiFi and parking.

roomWhat are the room facilities? Is there air conditioning?＋

Rooms feature cable TV, dining tables, and private bathrooms. However, some guests noted dim lighting and a lack of air conditioning, relying only on fans.

dining早餐和餐饮选择丰富吗？＋

The hotel has a restaurant, coffee shop, and room service. Guests praise the rich and delicious breakfast, with kid meals and packed lunches also available.

serviceHow is the service quality at the hotel?＋

Service scores 9.0 out of 10, with guests praising the attentive and enthusiastic staff. Concierge and private check-in services are available.

facilityWhat leisure and fitness facilities are available?＋

Facilities include an outdoor pool, fitness center (surcharge), sauna, steam room, and hot tub. Evening entertainment is provided by staff.

pros_consWhat are the main pros and cons of staying here?＋

Pros: central location, spacious rooms, good service, and breakfast. Cons: poor soundproofing, dim lighting, pool maintenance issues, and cleanliness concerns.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 10

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Queen Suite

1 × Extra-large double bed (Super-king size)86 ㎡up to 2

The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchen, which has a microwave, is available for cooking and storing food. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a dining area as well as city views. The unit offers 1 bed.

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Deluxe Suite, 1 King Bed, Non Smoking

1 × King bed86 ㎡up to 2

1 King Bed926 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Room service (limited)Sleep - Bed sheets Bathroom - Jetted bathtub with a rainfall showerheadPractical - Safe, iron/ironing board, and deskComfort - Air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

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Presidential Suite

1 × Extra-large double bed (Super-king size)60 ㎡up to 2

The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchen, which has a microwave, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a dining area as well as city views. The unit offers 1 bed.

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Economy Triple Room

1 × Twin bed / 2 × Double bed30 ㎡up to 3

This air-conditioned triple room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 3 beds.

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Double Room with Two Double Beds

2 × Double bed28 ㎡up to 4

The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This double room provides parquet floors, a flat-screen TV with cable channels and a balcony. The unit has 2 beds.

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Standard Double Room

1 × Extra-large double bed (Super-king size)24 ㎡up to 2

This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.

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Executive Suite

1 × Extra-large double bed (Super-king size)23 ㎡up to 2

The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite has a tea and coffee maker, a dining area, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit offers 1 bed.

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Basic Double or Twin Room, 2 Twin Beds, Non Smoking

2 × Twin bed20 ㎡up to 2

2 Twin Beds215 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Room service (limited)Sleep - Bed sheets Bathroom - Free toiletries, a hair dryer, and towelsPractical - Safe, iron/ironing board, and deskComfort - Air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

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Double Room

1 × Double bed16 ㎡up to 2

This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

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RoomEconomy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking

1 × Double bed16 ㎡up to 2

1 Double Bed172 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Room service (limited)Sleep - Bed sheets Bathroom - Free toiletries, a hair dryer, and towelsPractical - Safe, iron/ironing board, and deskComfort - Air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

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Facilities · 87

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableNightclubFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceHot tub/JacuzziCar hireSaunaPacked lunchesParkingTerraceCurrency exchangePrivate check-in/check-outShuttle service (additional charge)Concierge serviceGrocery deliveriesKid mealsEvening entertainmentPublic BathEntertainment staffOutdoor furnitureFruitsSteam roomCoffee Shop on sitePersonal trainerStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionals24-hour securityDelivered food - securely coveredBroadcast Live sport eventsAerobicsBingoInternet accessJapanese gardenFitness facilities (surcharge)NightclubExercise/lap poolNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availableCasino nearbyPlayground on sitePool waterfallReception hallSecured parkingSelf parking (surcharge)Swimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Vegetarian menu options availableAccessible train station shuttleAccessible shuttleFree wired internetFront desk (limited hours)Free pool cabanasHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout