Guest scores & sentiment

From 79 guest reviews · multi-source · as of 2026-07-23

Guests praise the river views, balcony onsens, free minibar, and gourmet dining. Staff are generally welcoming. Complaints focus on limited English proficiency among staff, lack of English menus, occasional insect sightings, strict 'Do Not Disturb' enforcement issues, and absence of gym/SPA facilities.

Dimension scores · cross-source

Wi-Fi10.0

Rooms10.0

Cleanliness10.0

Facilities9.9

Service9.6

Surroundings9.6

Location9.4

Value9.3

＋ PraisedPrivate onsen and views · Exceptional dining · Comfortable spacious rooms · Excellent service attitude

－ ComplaintsLack of English menus/service · No gym or spa services · Inflexible late checkout policy · Occasional food texture issues

KEYIdeal for those seeking scenic balcony onsens. Verify English support needs and check room hygiene before booking.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Quadruple Room with Terrace (2-4 people)

2 × Double bed / 2 × Futon Mat76 ㎡up to 4

The unit has 2 beds and 2 futons.

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Twin Room with Terrace (2-3 people)

2 × Double bed / 1 × Sofa bed57 ㎡up to 3

The spacious twin room provides air conditioning, heating, as well as a private bathroom featuring a bath and a shower.

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Facilities · 57

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFree beach shuttleHealth or beauty spa nearbyAir conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingHot tub/JacuzziSaunaParkingTerracePrivate check-in/check-outShared lounge/TV areaKid mealsPublic BathSteam roomCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedSmoke alarmsGuest room sealed after cleaningProperty cleaned by professional cleaning companiesCCTV outside propertyAccess to health care professionals24-hour securitySecurity alarmThermometers for guests provided by propertyKey card accessInternet accessJapanese gardenFree beach shuttleNo accessible shuttleOffsite parking discounted rates availableCharcoal grillSelf parking (surcharge)Shopping on siteSpa tub (surcharge)Television in common areasVegetarian menu options availableAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Health or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantNon-smoking throughout