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Kata Palm Resort

★★★★·8.6/ 10Recommended
·Resorts
Fitness facilities24-hour front deskGardenLuggage storageTerraceFree WiFiAll 20 facilities +
Review
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the lush tropical grounds, multiple pools, spacious rooms, and friendly staff. Key complaints include outdated rooms with moldy smells, mediocre breakfast variety, and occasional rude front desk service.

Dimension scores · cross-source

Cleanliness9.0
Facilities8.6
Surroundings8.6
Service8.1
Value8.0
Location8.0
PraisedFriendly and helpful staff · Multiple pools including rooftop · Lush tropical environment · Convenient location near beach/shops
ComplaintsOutdated and dirty rooms · Inconsistent breakfast quality · Booking disputes · Security incidents

KEYSuitable for families enjoying garden/pool vibes. Verify room condition to avoid moldy units; lower food expectations; communicate clearly at check-in.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located conveniently near Karon Beach with a location score of 8.0. Airport transfer is available for a fee, and free self-parking is offered but limited.
facilityWhat are the main leisure facilities?
The resort features 3 outdoor pools (including a rooftop pool), a fitness center, gardens, and terraces. Facilities scored 8.6, suitable for all ages.
diningHow is the breakfast and dining selection?
Dining includes The Palm restaurant, poolside bars, and room service. Breakfast is available for a surcharge, though some guests noted limited variety or average quality.
roomWhat are the room facilities and comfort level?
225 air-conditioned rooms feature minibars and LCD TVs with spacious layouts. Environment scored 8.6, but some guests reported outdated rooms with moldy smells.
serviceHow is the hotel's service attitude?
Service scored 8.1, with most praising friendly staff. However, some reported cold front desk service or billing disputes, leading to mixed reviews.
familyIs this hotel suitable for family trips?
Despite family-friendly facilities like playgrounds and pools, the hotel policy strictly prohibits children, making it unsuitable for family trips.
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