Name: Hotel Umenoyu
Address: Asama Onsen 3-4-16, Matsumoto, JP

04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-22

Guests highly praise the friendly staff, clean onsen, and spacious rooms in a quiet setting. Main drawbacks include the remote location, limited nearby dining, aging facilities, and lack of breakfast. Overall reflects a traditional ryokan experience with strong service but logistical limitations.

Dimension scores · cross-source

Wi-Fi8.8

Service8.7

Rooms8.6

Cleanliness8.6

Facilities8.2

Surroundings8.2

Value7.6

Location7.0

＋ PraisedExcellent hot spring quality & 24h access · Spacious & clean rooms · Friendly & efficient staff · Convenient location

－ ComplaintsAging facilities & maintenance issues · Hot spring limitations (temp/policy) · Missing basic amenities · Construction noise & disturbances

KEYIdeal for travelers seeking tranquility, excellent service, and onsen access. Bring food or check nearby hours; those sensitive to older facilities should consider alternatives.

No checkout or paid ranking here — commission never drives content.

Book on FlyerTrip →

R

Room types · 6

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Twin Room

2 × Twin bed24 ㎡up to 2

Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room features a flat-screen TV, a safe deposit box, an electric kettle, yukata as well as mountain views. The unit has 2 beds.

Rates / book on FlyerTrip →

Japanese-Style Room

5 × Futon Mat20 ㎡up to 5

Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned family room provides a flat-screen TV, tatami, a safe deposit box, an electric kettle as well as mountain views. The unit offers 5 futons.

Rates / book on FlyerTrip →

mountain_viewQuadruple Room with Private Bathroom

Quadruple Room with Private Bathroom

4 × Futon Mat18 ㎡up to 4

Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned quadruple room provides a flat-screen TV, tatami, a safe deposit box, an electric kettle as well as mountain views. The unit offers 4 futons.

Rates / book on FlyerTrip →

Quadruple Room with Private Bathroom

4 × Futon Mat18 ㎡up to 4

Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned quadruple room features a flat-screen TV, tatami, a safe deposit box, an electric kettle as well as mountain views. The unit has 4 futons.

Rates / book on FlyerTrip →

mountain_viewJapanese-Style Quadruple Room

Japanese-Style Quadruple Room

4 × Futon Mat10 ㎡up to 4

Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned quadruple room offers a flat-screen TV, tatami, a safe deposit box, an electric kettle as well as mountain views. The unit offers 4 futons.

Rates / book on FlyerTrip →

Standard Quadruple Room

4 × Futon Mat10 ㎡up to 4

This air-conditioned family room features tatami (woven-straw) floors and Japanese futon bedding. Guests will find a flat-screen TV, a fridge and an electric kettle.

Rates / book on FlyerTrip →

F

Facilities · 30

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorLuggage storageMassage servicesParkingShared lounge/TV areaKid mealsPublic BathStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFirst aid kit availableSanitized tableware & silverwareGuests can opt-out any cleaning services during stayProperty cleaned by professional cleaning companiesPhysical distancing in dining areasProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyInternet accessOffsite parking discounted rates availableFree wired internetHousekeeping on requestNon-smoking roomsNon-smoking throughout

N

Nearby & map

Sights

1

Matsumoto Castle

historic

building in Matsumoto, Nagano Prefecture, Japan

3.3km

2

Former Kaichi School

museum

Meiji-era pseudo-Western style school building in Matsumoto, Japan; first modern school building designated a National Treasure (2019)

3.0km

3

Asama Onsen

nature

building in Nagano Prefecture, Japan

329m

4

Japan Ukiyo-e Museum

museum

art museum in Matsumoto, Nagano, Japan

6.2km

5

Mount Kamuriki

nature

mountain peak in Japan

6.6km

6

Kōbōyama Kofun

historic

kofun in Matsumoto, Nagano, Japan

5.6km

7

Shiga Fossil Museum

museum

museum in Matsumoto, Nagano, Japan

6.1km

8

Matsumoto City Museum of Archaeology

museum

museum in Matsumoto, Nagano, Japan

7.8km

1

2

3

4

5

6

7

8

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.