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Hotel Maitama

★★
·Hotels
📍Carrera 17 No 21 - 29, Armenia, Quindio, 630003 · Armenia ↗
24-hour front deskFree WiFiElevatorConference spacePorter/bellhopReception hallAll 10 facilities +
Review
04

Guest scores & sentiment

From 65 guest reviews · multi-source · as of 2026-07-13

Guests praise the prime location, safety, and friendly staff. However, complaints highlight inconsistent breakfast quality, opaque pricing/exchange rates, poor facilities (noise, slow internet, maintenance issues), and some severe dissatisfaction.

Dimension scores · cross-source

Location8.1
Service7.9
Rooms7.3
Facilities7.0
Cleanliness6.9
Value6.7
Wi-Fi6.0
＋ PraisedPrime location · Comfortable beds · Friendly staff · Safe and quiet environment
－ ComplaintsPoor Wi-Fi connection · Disappointing breakfast · Noise disturbances · Facility maintenance issues

KEYSuitable for those valuing location and safety. Verify breakfast inclusions and exchange rates beforehand; avoid if needing high-speed internet or quiet.

FAQ · grounded in hotel data & reviews

locationHow is the location? What are nearby attractions?＋
Located near Quimbaya Gold Museum and Bolivar Plaza. Coffee Park is 12.7km away, and Cocora Valley is 23.9km away.
serviceHow is the staff service and professionalism?＋
Service score is 7.9. Guests praise the friendly, professional staff and 24-hour front desk assistance.
diningWhat about breakfast? Any notes?＋
Breakfast options vary; some find it rich but inconsistent. Be aware of potential opaque pricing or exchange rate disputes.
roomHow are room facilities and soundproofing?＋
Room score is 7.3 with flat-screen TVs and free WiFi (score 6.0). However, noise insulation and internet stability have been criticized.
policyWhat are check-in/out times? Are pets allowed?＋
Check-in from 06:00, check-out by 15:00. Pets are allowed, but children are not accommodated.
businessIs it suitable for business or events?＋
Yes, it features 1615 sq ft conference space, 24-hour front desk, and elevators, suitable for business needs.
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