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Hotel Crocus

★★★★·9.3/ 10Excellent
·Hotels
Check-in 03:00 PM / out 11:00 AM
Health or beauty spa nearbyGuest education on local ecosystems and cultureSwimming poolFamily roomsLift / ElevatorLuggage storageAll 72 facilities +
Review
Official

Ideally situated in the geographical centre of Zakopane, the luxurious Crocus Hotel enjoys the proximity to the Wielka Krokiew ski jump, Nosal ski complex as well as to the cable-railway going up to the famous skiing area of Kasprowy Wierch. The Krupówki shopping centre is within a short stroll. Koscieliska Street, the old part of Zakopane with 19th century highlander huts, a historic wooden church and a necropolis where famous Poles are buried, can be reached within a 15-minute walk. The modern hotel combines traditional architecture with a contemporary style. The spacious rooms are elegantly appointed and feature LCD TV as well as complimentary internet access. After a long day on the ski slopes, guests can relax in the excellent wellness & spa centre with two saunas, a hot tub, indoor pool and invigorating massages. Guests can savour traditional Polish and folk-fusion cuisine in the restaurant. This hotel is a perfect choice for a skiing holiday in Zakopane.

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Guest scores & sentiment

From 389 guest reviews · multi-source · as of 2026-07-07

Guests praise spacious rooms, friendly staff, and rich breakfasts. Criticisms focus on inconsistent pool temperatures, noise issues, high parking fees, and limited WiFi coverage.

Dimension scores · cross-source

Rooms10.0
Cleanliness9.2
Value9.0
Service9.0
Location9.0
Surroundings9.0
Facilities8.4
+ PraisedExcellent breakfast · Spacious and clean rooms · Friendly staff · Comfortable SPA facilities
- ComplaintsPoor soundproofing · Weak Wi-Fi signal · Paid parking · Facility maintenance issues

KEYSuitable for families and hikers. Request quiet rooms away from streets. Expect paid parking and variable pool temperatures.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?+
Located in Tatra National Park with excellent scenery (score 9.0). However, it is far from the main street requiring walking, and parking fees are high.
diningAre breakfast and dining options rich?+
Breakfast is rich and delicious, highly praised (99% recommendation rate). The restaurant offers fusion and Polish dishes, but prices are considered high and WiFi is weak.
familyIs this hotel suitable for family trips?+
Highly suitable. Families praise spacious rooms, quality breakfast, and SPA. Pets are allowed, and kid meals and family rooms are available.
businessWhat is the experience like for business travelers?+
Business guests appreciate the location and food. Main drawbacks include poor soundproofing, lack of blackout curtains, and unstable WiFi.
coupleDo you recommend this hotel for couples?+
Yes, highly recommended for couples (179 reviews). They love the spacious rooms, comfortable beds, and friendly staff. The serene surroundings and SPA enhance the romantic getaway.
roomWhat are the room conditions? Are there mountain views?+
Rooms are spacious and clean (score 10.0), some with balconies offering Tatra Mountain views. Equipped with satellite TV and free WiFi. Note: some rooms have noise or odor issues.
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