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Hotel 251

8.5/ 10Recommended
·Hotels
Offsite parking discounted rates availableFamily roomsSafety deposit boxSoundproof roomsParkingTerraceAll 53 facilities +
Review
04

Guest scores & sentiment

From 77 guest reviews · multi-source · as of 2026-07-20

Guests praise the strategic location, friendly staff, and delicious breakfast. Common complaints include small rooms, bathroom leaks, intermittent hot water, poor maintenance, and an unpleasant entrance area.

Dimension scores · cross-source

Service8.6
Cleanliness8.6
Wi-Fi8.5
Location8.5
Rooms8.4
Value8.0
Facilities7.9
Surroundings7.8
PraisedExcellent location · Generous included breakfast · Friendly and attentive staff · Quiet nights
ComplaintsCompact rooms and dated facilities · Bathroom maintenance issues and shower leaks · Intermittent hot water · Numerous stairs and limited parking

KEYSuitable for location-focused travelers. Expect compact rooms and potential maintenance issues.

FAQ · grounded in hotel data & reviews

locationHow is the location? What nearby facilities are there?
Located in the heart of Viña del Mar, just 500m from Caleta Abarca Beach and near major attractions. It scores 8.5/10 for location.
diningHow is the breakfast? Is there a terrace option?
Breakfast is highly praised for being delicious and abundant. Guests can enjoy a nice terrace view while dining.
serviceWhat is the staff attitude? Is the front desk open 24 hours?
Staff are friendly and helpful, with a service score of 8.6. The 24-hour front desk and concierge service ensure a pleasant experience.
roomAre rooms well-equipped? Is the WiFi fast?
Rooms feature flat-screen TVs, free WiFi (score 8.5), and private bathrooms. Some offer city or sea views, though some rooms are noted as small.
pros_consWhat are the main pros and cons?
Pros: Great location, friendly staff, delicious breakfast. Cons: Small rooms, bathroom leaks, unstable hot water, poor entrance area. Recommendation rate is 99%.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 15:00 and check-out at 12:00. Pets are not allowed. Private check-in/out services are available.
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