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Grupotel Orient

★★★★·8.7/ 10Recommended
·Hotels
📍Carrer de la Duna, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600 · Palma de Mallorca ↗
📞971686712
Check-in 03:00 PM / out 11:00 AM
Arcade/game roomArea shuttle (surcharge)Electric bicycle charging stationFitness facilitiesFull-service spa24-hour front deskAll 49 facilities +
Review
Official

This charming hotel with its amazing 1000 m² garden is situated in a quiet location, on a small hill with fine sand beach just paces away. The surrounding area offers plenty of bars, nightclubs and restaurants. Guests are offered a games room, a TV room and a conference room. Dining options include a pool-bar, a cosy bar and a restaurant. The hotel also offers garage for bicycles and a kids club for younger guests. Car parking facilities are available for those arriving by car. All rooms are well equipped. The hotel offers guests use of the swimming pool with an integrated children's pool as well as a sun terrace and a snack bar. In addition, it has an indoor swimming pool, sauna, a steam room and a gym. Different sports options are available for the sports enthusiasts. Both breakfast and lunch and dinner are served in buffet style with show cooking.

04

Guest scores & sentiment

From 285 guest reviews · multi-source · as of 2026-07-10

Guests praise the modern, clean renovated rooms, comfortable beds, and friendly staff. Location is convenient yet quiet. Complaints focus on small room sizes, occasional maintenance issues, inconsistent food quality, slow elevators, and the heavy German tourist presence in the area.

Dimension scores · cross-source

Cleanliness8.3
Service8.1
Facilities8.1
Location8.0
Surroundings8.0
Value7.1
＋ PraisedClean and modern rooms · Friendly and helpful staff · Varied and abundant food · Good value for money
－ ComplaintsPoor soundproofing and noise · Dinner service ends too early · Maintenance issues in rooms · Non-German speakers feel overlooked

KEYSuitable for budget travelers seeking quiet and value. Check room specifics beforehand; those sensitive to dining variety or area demographics should consider alternatives.

FAQ · grounded in hotel data & reviews

locationHow is the location and surrounding environment?＋
The location is convenient and quiet, near beaches and nightlife. However, the heavy German tourist presence may cause noise or cultural barriers.
roomWhat are the room facilities and hygiene like?＋
Recently renovated rooms are modern and clean with comfortable beds and showers (Cleanliness: 8.3). Some guests note small sizes and maintenance issues like AC leaks.
diningHow is the food selection and quality?＋
All-inclusive dining offers rich choices and good taste. However, quality fluctuates, dinner ends early, and some guests reported issues with food temperature or flavor.
serviceHow is the staff attitude and professionalism?＋
Staff are generally friendly and helpful (Service: 8.1). However, some non-German speakers felt ignored, with isolated negative feedback on front desk attitudes.
facilityWhat fitness and recreational facilities are available?＋
Features include a full-service spa, indoor/outdoor pools, gym, sauna, Turkish bath, and mini-golf (Facilities: 8.1). Note that elevators can be slow.
familyIs this hotel suitable for families with children?＋
Not suitable. The hotel explicitly does not allow children (Children Allowed: False), so no family-oriented facilities or services are provided.
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