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Gennoya

8.5/ 10Recommended
·Apartments
Air conditioningStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedCashless payment availableAll 19 facilities +
Review
Official

Enjoy a comfortable stay at Gennoya, a guesthouse nestled in Tokyo's Shinjuku district. Each of the six guestrooms features amenities such as a refrigerator, flat-screen TV with cable and video-game consoles, complimentary Wi-Fi, and a private bathroom with toiletries and a hairdryer. Desks and microwaves are also provided for your convenience. Located within a 5-minute drive of both Shinjuku Gyoen National Garden and Tokyo Imperial Palace, Gennoya offers easy access to popular attractions. Nippon Budokan is 2. 7 miles away, while Shibuya Crossing is just 3 miles from the property.

04

Guest scores & sentiment

From 40 guest reviews · multi-source · as of 2026-07-03

Guests praise the excellent location near the subway, comfortable beds, and good value. Common complaints include the lack of an elevator, poor soundproofing due to nearby fire station sirens, and inconsistent cleanliness with reports of dust and pests.

Dimension scores · cross-source

Location8.4
Cleanliness8.4
Rooms8.3
Value7.9
Service7.8
Facilities7.8
Wi-Fi5.8
PraisedGreat location near subway and restaurants · Comfortable beds · Well-equipped (e.g., laundry) · Excellent location
ComplaintsPoor soundproofing and fire station noise · Small rooms, no elevator · Cleaning issues (dust/dirty items) · Missing or impractical kitchenware

KEYSuitable for travelers accepting self-check-in, no elevator, and noise. Bring earplugs and check luggage portability; manage hygiene expectations.

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