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Booking Hotel & Spa

★★★★★·8.4/ 10Recommended
·Hotels
📍Radzikowskiego 109, Kraków, Lesser Poland, 31-342 · Kraków ↗
📞+48126832600·Official site ↗
Area shuttle (surcharge)Meeting roomsHealth or beauty spa nearby24-hour front deskGardenLuggage storageAll 39 facilities +
Review
Official

Situated in a quiet area of Cracow and surrounded by a lush garden, this beautiful hotel is ideal for travellers visiting Cracow for business or pleasure. It is located roughly 10 km away from the city centre, where guests will be able to visit the city's most attractive tourist sites as well as shopping centres, restaurants and cafés. The property offers bike rentals and the nearest golf course is only 25 km away. The establishment boasts magnificent conference rooms and banqueting facilities for business meetings and events holding up to 500 people. At the restaurant, guests will be able to taste à la carte fine Polish delicacies or enjoy a coffee on the terrace with beautiful views of the garden. The rooms are comfortable and fully equipped, decorated in a classic style and with free Wi-Fi. They all come with free Wi-Fi, free wired Internet and flat-screen TVs with satellite channels.

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Guest scores & sentiment

From 199 guest reviews · multi-source · as of 2026-07-17

Guests frequently praise the beautiful gardens, spacious and clean rooms, and overall value. Common complaints include the remote location requiring taxis, inconsistent front desk efficiency, dated facilities with average soundproofing, and discrepancies regarding spa availability. The experience aligns with a solid 4-star standard rather than a consistent 5-star rating.

Dimension scores · cross-source

Rooms8.7
Cleanliness8.7
Service8.6
Wi-Fi8.5
Location8.2
Surroundings8.2
Value8.1
Facilities8.1
＋ PraisedBeautiful natural surroundings · Good breakfast quality · Clean and spacious rooms · Quiet environment
－ ComplaintsOutdated facilities/subpar 5-star standards · Poor soundproofing · Service/facility availability issues · Parking difficulties

KEYIdeal for guests with transport plans. Manage expectations regarding facility age, service consistency, and distance from the historic center.

FAQ · grounded in hotel data & reviews

locationHow far is the hotel from Kraków city center? Is transport convenient?＋
The hotel is situated in a nature park, far from the city center. Guests typically rely on taxis or paid area shuttles. The location dimension scores 8.2, so plan transport in advance.
policyWhat are the check-in and check-out times? Are pets or children allowed?＋
Check-in is at 16:00 and check-out at 12:00. The policy allows pets but does not accommodate children. The 24-hour front desk is available for assistance.
roomHow are the guest rooms? What about soundproofing and AC?＋
Rooms are spacious and clean, scoring 8.7 for both rooms and cleanliness. However, some guests note dated facilities, insufficient AC cooling, and average soundproofing. Request a quiet room if sensitive to noise.
diningIs breakfast and dining varied? What is the environment like?＋
Breakfast is available at an extra charge but features a quiet environment and varied options, earning guest praise. The Anturium restaurant serves Middle Eastern cuisine with alfresco dining in the garden.
facilityHow is the availability of the hotel's SPA and pool facilities?＋
A health and beauty spa is located nearby, but guests report limited actual SPA and pool availability, noting discrepancies with promotions. Confirm opening hours with the front desk before arrival.
coupleIs this hotel suitable for couples? What are its main advantages?＋
Highly recommended. Couples account for the largest segment (59 reviews), praising the beautiful gardens, spacious rooms, and great value. With a 99% recommendation rate, it suits partners seeking tranquility.
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