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Sheraton Hong Kong Hotel & Towers

★★★★★·8.2/ 10Recommended
SSheraton·Marriott Bonvoy·Hotels
1974 opened · 2022 renovated· Check-in 03:00 PM / out 12:00 PM
Outdoor poolFitness centerHigh-speed WiFiBusiness centerAll 59 facilities +
Review
FlyerKey verdict

Located at Tsim Sha Tsui core with Marriott Bonvoy elite upgrade potential, but comfort ratings are average so manage expectations.

Official

Sheraton Hong Kong Hotel & Towers offers top-notch services and amenities, ensuring guests experience utmost comfort. Experience the wonders of Hong Kong with ease by utilizing the services provided at car hire. Visitors can take advantage of the accessible parking options directly at the hotel. The accommodating team at the reception will aid you with amenities such as concierge service. Traveling with minimal luggage is achievable at Sheraton Hong Kong Hotel & Towers due to the hotel's dry cleaning service ensuring your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Each accommodation at Sheraton Hong Kong Hotel & Towers is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Sheraton Hong Kong Hotel & Towers offers a hair dryer and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
02

Points value

Estimate

Marriott Bonvoy · standard

Dynamic points · same-date cash
40,000pts / night
¥1,200same-date cash
¥0.025per point

≈¥25 per 1k points — near the program average. 4th-night-free sweetens it further.

The figures above are AI estimates that vary by date and availability — for reference only, not an official redemption quote.

03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Sheraton Hong Kong Hotel & Towers · 万豪白金入住报告(2023年2月)

  • 酒廊和大堂在一层,吃的一般
  • 有几天房间会被打扫两次,服务热情
2023-03-24

****a08f8 · 2023-03-24 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 634 guest reviews · multi-source · as of 2026-07-01

Guests praise the prime TST location and harbor views, with recent room renovations improving comfort. Staff are generally warm and professional. However, complaints cite inconsistent service, dated facilities, poor soundproofing, small bathrooms, and accessibility issues.

Dimension scores · cross-source

Surroundings9.0
Cleanliness8.8
Service8.6
Facilities8.6

KEYIdeal for location/view seekers. Book high floors, expect small bathrooms/noise, and watch for service inconsistency.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located in the heart of TST on Nathan Road, it offers prime access to shopping and attractions near the MTR.
roomWhat are the room conditions and views like?
Rooms are modern and renovated with stunning Victoria Harbour views, though some note small bathrooms and average soundproofing.
diningIs the breakfast and dining selection rich?
Dining is excellent with diverse options including an acclaimed international breakfast buffet and Japanese delicacies.
serviceWhat is the level of hotel service?
Service scores high at 8.6 with generally warm and professional staff, though some report inconsistent front desk experiences.
facilityWhat leisure and fitness facilities are available?
Features include an outdoor pool with city views, hot tub, sauna, and paid fitness facilities. Cleanliness scores 8.8.
memberWhat are the Marriott Bonvoy member perks?
Members enjoy official perks: Late checkout for Ambassador/Platinum/Titanium, lounge access for top tiers, and bonus points across all levels.
No checkout or paid ranking here — commission never drives content.
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