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Villa Zelma

8.9/ 10Recommended
·Farm stays
📍8 Via Castel dè Bobi Località Cantagrillo, Serravalle Pistoiese · Cantagrillo ↗
Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsFax/photocopyingPacked lunchesAll 59 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise the tranquil setting, cleanliness, and friendly staff, especially the food quality. Main complaints involve difficult navigation, small or outdated rooms, and occasional noise issues.

Dimension scores · cross-source

Service9.4
Rooms8.8
Cleanliness8.8
Surroundings8.8
Value8.7
Location8.7
Facilities8.7
Wi-Fi8.5
＋ PraisedExcellent breakfast · Beautiful quiet environment · Friendly staff · High-quality dinner
－ ComplaintsPoor room cleaning · Noise from restaurant · Missing amenities details · Difficult navigation and access road

KEYIdeal for nature and food lovers. Verify navigation routes beforehand; check room size details if space-sensitive.

FAQ · grounded in hotel data & reviews

locationIs the hotel easy to find and convenient for transport?＋
The property is set in a tranquil rural environment with an environment score of 8.8, but several guests note that navigation can be challenging. Contact the front desk for directions before arrival.
diningHow is the breakfast and dinner? Are there kids' meals?＋
Dining is a major highlight, featuring a rich breakfast and high-quality dinner, reflected in a 99% recommendation rate. The on-site restaurant and café also offer kids' meals and packed lunches.
coupleIs this hotel suitable for couples?＋
It is highly suitable for couples, who make up the largest guest segment and praise the quiet natural surroundings and pool area. Non-smoking rooms and air conditioning ensure a relaxing stay.
roomAre the rooms spacious and modern?＋
Rooms score 8.8 and include a fridge, minibar, flat-screen TV, and private bathroom with a bidet. However, some guests note that certain rooms are compact with slightly dated furnishings.
serviceHow is the staff service and check-in process?＋
Service scores an impressive 9.4, with guests consistently praising the warm and helpful staff. Private check-in/out, concierge service, and room service are available for added convenience.
facilityWhat leisure facilities are available? Is the pool safe?＋
The hotel offers an outdoor swimming pool with a shallow end and safety fencing, plus a terrace, shared lounge, and garden views. Staff follow local safety protocols around the pool area.
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