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Amber Hotel managed by HT

★★★·8.8/ 10Recommended
·Hotels
📍38 Biet Thu Street, Tan Lap Ward · Nha Trang ↗
Express check-outFireplace in lobbyAir conditioningSwimming pool24-hour front deskFamily roomsAll 66 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests praise the quiet dead-end location near the beach, helpful staff, and daily replenishment of amenities. Common complaints include inconsistent cleaning (dust, sticky floors), aging facilities (AC noise, broken safes), and a small or non-functional pool.

Dimension scores · cross-source

Wi-Fi9.5
Location9.2
Value9.1
Service9.1
Rooms9.0
Cleanliness9.0
Facilities8.9
Surroundings8.8
＋ PraisedExcellent quiet location · Good value for money · Friendly and attentive staff · Nice panoramic views
－ ComplaintsPoor cleaning standards · Worn or broken facilities · No clothes drying rack · Ineffective air conditioning

KEYSuitable for those valuing quiet location and service. Check room cleanliness and pool status before booking.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to get to the beach?＋
Located in a quiet dead-end street in the city center, it is within walking distance to the beach and night market. Guests highly rate its excellent location (dimension score 9.2).
pros_consWhat are the main pros and cons of this hotel?＋
Pros: Quiet location, helpful staff, comfortable bedding, and daily amenity replenishment. Cons: Inconsistent cleaning details, aging facilities like noisy ACs, and a small or non-functional pool.
familyIs it suitable for families? Is breakfast included?＋
Children are allowed, and family rooms are available. However, several family guests reported no breakfast service despite having a restaurant on-site. Please confirm dining options in advance.
coupleHow is the experience for couples? Are the rooms spacious?＋
Couples praise the quiet location and friendly service, noting spacious rooms. However, be aware of issues like large gaps between beds, few sockets, no drying racks, and leaking ACs in some rooms.
roomWhat are the room facilities and hygiene like?＋
Rooms feature AC, flat-screen TV, and private bathrooms with luxury toiletries. WiFi scores high at 9.5. However, hygiene varies; some guests report dust, sticky floors, and corner trash, so check cleanliness upon arrival.
serviceHow is the service attitude at the hotel?＋
Staff service is generally praised as 'helpful' and 'enthusiastic'. With a service dimension score of 9.1, guests appreciate the 24-hour front desk, concierge, and daily replenishment of amenities.
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