Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise the serene mountain location, stunning views, and excellent food. Complaints focus on the steep access road, missing room amenities like fridges or AC, and late breakfast start times.

Dimension scores · cross-source

Cleanliness9.5

Rooms9.4

Service9.3

Location9.3

Facilities8.9

Value8.8

Wi-Fi8.5

＋ PraisedExcellent location with stunning views · High-quality food and dining · Friendly and attentive service · Great for hiking and skiing

－ ComplaintsSome facility malfunctions · Average breakfast drink quality · Steep uphill access road · Late dinner service time

KEYIdeal for drivers and hikers. Note the steep access road and potential lack of modern room amenities.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Apartment with Lake View

1 × Extra-large double bed (Super-king size)45 ㎡up to 2

The apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony with lake views, this apartment also features soundproof walls and a flat-screen TV. The unit has 1 bed.

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Family Room

1 × Twin bed / 1 × Sofa bed / 1 × Queen bed29 ㎡up to 4

Offering an LCD satellite TV, this elegant Alpine-style room comes with wood floors, a seating area and bathroom with shower and toiletries. Some face Mount Ortler and Lake Muta.

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Double Room

1 × Queen bed24 ㎡up to 2

Offering an LCD satellite TV, this elegant Alpine-style room comes with wood floors, a seating area and bathroom with shower and toiletries. Some face Mount Ortler and Lake Muta.

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Facilities · 53

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableElectric bicycle charging stationHealth or beauty spa nearbyFamily roomsLuggage storageSafety deposit boxSaunaPacked lunchesParkingTerraceSki storageSolariumBoard games/puzzlesAllergy-free roomKid mealsOutdoor furnitureFruitsSteam roomCoffee Shop on siteHammamStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during stayPhysical distancing in dining areasKey accessScreens / Barriers between staff and guests for safetySecurity alarmInternet accessElectric bicycle charging stationOffsite parking discounted rates availableSelf parking (surcharge)Beach umbrellasSki-in/ski-out accessSki lessons on siteSki storageSnow sports gearVegetarian menu options availableWine release eventsFree wired internetHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantTour deskNon-smoking throughout