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Aloft by Marriott Madrid Gran Via

★★★★·8.8/ 10Recommended
AAloft Hotels·Marriott Bonvoy·Hotels
2019 opened· Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageSafety deposit boxAll 47 facilities +
Review
Official

Aloft Madrid Gran Via provides flawless service and all the necessary facilities for visitors. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out and safety deposit boxes. At the hotel, utilize the on-site laundromat and dry cleaning service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. At Aloft Madrid Gran Via, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms at the hotel, instant tea is available for those moments when it seems necessary. Essential restroom facilities are equally significant, and at the hotel, some visitor bathrooms offer a hair dryer to enhance your experience. Begin your day with a scrumptious on-site breakfast available each morning at Aloft by Marriott Madrid Gran Via.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 299 guest reviews · multi-source · as of 2026-07-09

Guests praise the central location, friendly staff, and comfortable beds. The rooftop pool is a highlight. Common complaints include noise issues, basic breakfast, bathroom design flaws, and occasional maintenance disruptions.

Dimension scores · cross-source

Location10.0
Value9.0
Service9.0
+ PraisedPrime location and transport · Friendly and professional staff · Clean, comfortable rooms and beds · Excellent rooftop pool and views
- ComplaintsPoor sound insulation in some rooms · Basic and inconvenient laundry facilities · Limited breakfast options or extra cost · Dissatisfaction with security incident handling

KEYIdeal for location-focused travelers. Light sleepers should avoid street-facing rooms; expect basic breakfast.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient?+
Located right on Gran Via with a perfect 10.0 location score. It's just 1.5km from the Royal Palace, making sightseeing effortless.
serviceIs the front desk service good? Any language barriers?+
Staff are highly praised for being friendly and professional (Service score: 9.0). The multilingual front desk ensures smooth communication.
roomAre rooms well-equipped? Are beds comfortable?+
Rooms feature AC, flat-screen TVs, and desks. Beds are notably comfortable. However, some rooms are small, so verify size when booking.
diningIs breakfast included? Are there many options?+
Breakfast is extra and sometimes not clearly communicated. While delicious, options are considered basic by some guests.
facilityIs there a pool or gym?+
Features a highly-rated rooftop pool with great views and a fitness center (surcharge may apply). Note: The pool is occasionally closed for maintenance.
familyIs this hotel suitable for families with children?+
Children and pets are welcome. Rooms are spacious and clean. However, smaller rooms and potential pool closures for maintenance might affect family stays.
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