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Copthorne Hotel and Apartments Queenstown Lakeview

★★★★·8.6/ 10Recommended
CCopthorne Hotels·My Millennium·Hotels
1986 opened · 2011 renovated· 85 rooms· Check-in 02:00 PM / out 10:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Family roomsLift / ElevatorLuggage storageFax/photocopyingAll 57 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. The hotel also features a fireplace, providing a cozy ambience during cool evenings. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and blackout curtains, all designed with your ease in mind. At Copthorne Hotel and Apartments Queenstown Lakeview, various room configurations are available, featuring separate living room and balcony or terrace in some rooms. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, a coffee or tea maker, instant coffee and instant tea is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at Copthorne Hotel and Apartments Queenstown Lakeview as breakfast is made available for you on the premises. Throughout the day, engage in the entertaining activities available at Copthorne Hotel and Apartments Queenstown Lakeview. Unwind effortlessly each day by exploring the hot tub, conveniently situated within the hotel. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise lake views, spacious rooms, and friendly staff. Common complaints include dated facilities, lack of AC/double glazing, poor soundproofing, and inconsistent breakfast quality.

Dimension scores · cross-source

Surroundings8.8
Cleanliness8.7
Service8.4
Value8.2
Location8.2
Facilities7.9
PraisedSpacious and comfortable rooms · Beautiful lake views · Well-equipped (kitchen/balcony) · Friendly and helpful staff
ComplaintsDated facilities needing renovation · Road noise disturbance · Limited dinner options/closed restaurant · Lack of air conditioning

KEYSuitable for families valuing views/space. Avoid if sensitive to aged facilities; verify lake view and AC availability.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to get to the city center?
The hotel is located in Queenstown, just a short walk from the resort center. With a location score of 8.2 from 205 reviews, it offers convenient access to local attractions.
roomWhat room types are available? Is it suitable for families?
The hotel offers 85 modern rooms, including superior rooms with courtyards/balconies and large 2-bedroom apartments with full kitchens. 61 family travelers praised the spacious layout and comfortable beds.
diningHow is the breakfast and dining selection?
Hillary's Restaurant offers international and NZ cuisine with buffet breakfast and à la carte dinner. However, reviews note inconsistent breakfast quality, with some mentioning extra charges or average standards.
pros_consWhat are the main pros and cons of this hotel?
Pros: Beautiful lake views, spacious rooms, friendly staff, well-equipped apartments. Cons: Dated facilities, no AC/double glazing leading to poor soundproofing, and maintenance issues. Recommendation rate is 99%.
facilityWhat fitness and leisure facilities does the hotel offer?
Facilities include a fitness center (surcharge), hot tub/Jacuzzi, terrace, and ski storage. Accessibility features and luggage storage are available. Facility score is 7.9, with some noting dated equipment.
policyWhat are the check-in/out times? Is parking available?
Check-in is at 14:00 and check-out at 10:00. Free underground parking and WiFi are included during your stay. Please verify specific parking details with the hotel policy.
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