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Hotel Aceitunos

★★★·8.4/ 10Recommended
·Hotels
Free breakfastGardenLuggage storageFree WiFiFree breakfastLibraryAll 18 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests praise the central location, colonial architecture, comfortable beds, and generally friendly staff. Criticisms focus on basic rooms lacking TVs, in-room Wi-Fi, storage, and light. The unheated pool is cold with limited hours, hot water is unreliable, and breakfast variety has dropped. Some staff rudeness and noise also detract from an otherwise decent stay.

Dimension scores · cross-source

Location8.8
Cleanliness8.1
Rooms8.0
Service7.8
Facilities7.4
Value7.1
Wi-Fi5.2
+ PraisedExcellent location · Comfortable beds · Friendly staff · Clean environment
- ComplaintsDark and small rooms · Missing amenities (no TV/closet) · Unreliable hot water · Cold pool

KEYSuitable for travelers prioritizing location and ambiance over room amenities. Confirm hot water, Wi-Fi coverage, and pool hours in advance; light sleepers may find noise and basic rooms challenging.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What is nearby?+
With a location score of 8.8, it is centrally located in Villa de Leyva, within walking distance of main attractions and colonial architecture.
roomWhat are the room facilities? Is there TV and WiFi?+
Rooms are basic; many guests report no TV, poor in-room WiFi, lack of storage, and dim lighting. Those requiring modern amenities should be cautious.
diningIs breakfast included? How is the quality?+
Yes, free continental breakfast is included. However, reviews note limited variety and some decline in quality recently.
serviceAre the staff friendly and helpful?+
Service scores 7.8/10. Most praise friendly staff like Ivan, though isolated reports of rudeness exist.
facilityWhat are the pool hours and water temperature?+
The outdoor pool is unheated and often cold, with limited hours. It may not be available at night, so check seasonal suitability.
policyAre pets allowed?+
No, pets are not allowed. The policy strictly prohibits pets, despite some reported confusion in enforcement.
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