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Hotel Francisco I

★★★★·9.2/ 10Excellent
·Hotels
2017 renovated· 83 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableExpress check-outMeeting rooms24-hour front deskLuggage storageExpress check-in/check-outAll 21 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers taxi, car hire and shuttle amenities for your ease in navigating around Madrid. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. The hotel also features a fireplace, providing a cozy ambience during cool evenings. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind. Several chosen accommodations at Francisco I Hotel have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Rest assured, quenching your thirst is not a concern with mini bar available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at Francisco I Hotel as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.

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Guest scores & sentiment

From 341 guest reviews · multi-source · as of 2026-07-09

Guests praise the prime central location and friendly staff. Rooms are modern and clean. Complaints focus on noise insulation, occasional rude front desk service, weak Wi-Fi, and missing amenities like kettles or USB ports.

Dimension scores · cross-source

Location10.0
Service9.0
Surroundings9.0
Value9.0
Cleanliness8.9
Facilities8.4
Rooms8.2
PraisedExcellent location · Modern and clean rooms · Friendly staff · Good breakfast
ComplaintsHigh noise levels/poor soundproofing · Small/windowless rooms · Cleaning oversights · Check-in fee disputes

KEYIdeal for city-center travelers. Request high-floor rooms for quietness and verify amenities.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What attractions are nearby?
The location is excellent (score 10.0). It is centrally located in Madrid, within walking distance of Plaza Mayor, San Miguel Market, and the Royal Palace.
pros_consWhat are the main pros and cons of this hotel?
Pros: Prime location, friendly service, delicious breakfast, modern clean rooms. Cons: Poor soundproofing in some rooms, unstable Wi-Fi, and inconsistent front desk service.
diningHow is the breakfast? Is there an extra charge?
Breakfast is highly praised for its variety and taste. However, please note that breakfast is available at an additional surcharge.
roomWhat are the room facilities like? Any inconveniences?
Rooms are modern and clean with AC, minibar, and TV. However, some guests noted missing amenities like kettles or USB ports, and street noise may affect sleep.
serviceHow is the service quality?
Service score is high (9.0). Staff are generally friendly and professional, offering concierge and multilingual support. A few reviews mention occasional communication issues or cold attitudes at the front desk.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 15:00 and check-out at 12:00. Pets are not allowed, and children are not permitted based on current policy data.
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