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Santo Mauro, a Luxury Collection Hotel, Madrid

Name: Santo Mauro, a Luxury Collection Hotel, Madrid
Address: Zurbano, 36, Madrid, ES

★★★★★·9.4/ 10Excellent

TThe Luxury Collection·Marriott Bonvoy·Hotels

📍Zurbano, 36 · Madrid ↗

📞+34913196900·Official site ↗

1894 opened · 2021 renovated· Check-in 03:00 PM / out 12:00 PM

Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingAll 41 facilities +

Review

Official

Santo Mauro, a Luxury Collection Hotel, Madrid provides flawless service and all the necessary facilities for visitors. The hotel offers car hire amenities to assist you in discovering your desired offerings in Madrid. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service and safety deposit boxes to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, laundromat and dry cleaning service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Rest assured, quenching your thirst is not a concern with instant tea available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and bathrobes within a few chosen chambers. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite

Marriott Bonvoy · From guest reports · actual benefits may vary

Room upgradeSubject to availability

Subject to availability

Free breakfastRarely

Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.

Guest scores & sentiment

From 251 guest reviews · multi-source · as of 2026-07-11

Guests praise the historic elegance, tranquil setting, and exceptional staff service, especially the garden breakfast. Complaints focus on dim lighting in some rooms, worn furnishings, salty food, and occasional issues with upgrades or noise.

Dimension scores · cross-source

Rooms10.0

Facilities9.2

Cleanliness9.2

Surroundings9.2

Location9.0

Service8.7

Value7.6

＋ PraisedStunning palace-style public areas and gardens · Attentive and personalized service · Quiet, upscale location · Frequent room upgrade surprises

－ ComplaintsSome rooms have dated or basic furnishings · Insufficient outlets or dim lighting · Occasional noise issues in some rooms · Air conditioning or appliance malfunctions

KEYIdeal for those seeking quiet luxury. Request well-lit rooms and confirm upgrade requests early to avoid disappointment.

FAQ · grounded in hotel data & reviews

locationHow is the location? What nearby amenities are there?＋

Located near Paseo de la Castellana, it offers a quiet, upscale setting with easy access to high-end designer stores. The location score is 9.0.

diningHow is the breakfast experience? Where is it served?＋

Breakfast is highly praised, especially the unique experience of dining in the Japanese garden. The restaurant is housed in a former library, though some guests find the food slightly salty.

businessIs it suitable for business trips? How are the Wi-Fi and meeting facilities?＋

It features spacious meeting rooms and free wired internet. While the historic charm and quietness are appreciated, some guests reported weak Wi-Fi signals, so verify connectivity beforehand.

coupleWhat makes it special for couples?＋

Ideal for couples, it offers palace-like public areas and charming historic architecture. Guests often receive upgrade surprises and enjoy personalized service in a quiet, comfortable environment.

familyIs it convenient for families with children? What family-friendly facilities are available?＋

Children are welcome, with family rooms, supervised childcare activities, and accessible facilities. Rooms are spacious, and staff are known for proactive care, though some rooms have poor natural light.

roomHow are the rooms? What drawbacks should I note?＋

Rooms score 10.0 with good soundproofing and AC. However, some rooms suffer from poor natural light, and facilities may appear worn. Occasional issues with outlets or AC were noted.

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Room types · 8

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Presidential Suite, 1 King Bed, Garden View

74 ㎡up to 2

1 King Bed799 sq feet Layout - Dining area and sitting areaRelax - In-room massage availableInternet - Free WiFi Entertainment - Plasma TV, satellite channels, and iPod dockFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and dining tableSleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, laptop workspace, and phone; rollaway/extra beds available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

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Royal Suite, 2 Bedrooms, Garden View

66 ㎡up to 4

2 Double Beds710 sq feet Layout - Dining area and sitting areaRelax - In-room massage availableInternet - Free WiFi Entertainment - Plasma TV, satellite channels, and iPod dockFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and dining tableSleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, laptop workspace, and phone; rollaway/extra beds available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

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Luxury Suite, 1 King Bed, Terrace, Garden View

47 ㎡up to 2

1 King Bed512 sq feet Layout - Dining area and sitting areaRelax - In-room massage availableInternet - Free WiFi Entertainment - Plasma TV, satellite channels, and iPod dockFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and dining tableSleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, laptop workspace, and phone; rollaway/extra beds available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

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Suite

1 × Extra-large double bed (Super-king size)45 ㎡up to 2

The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The unit has soundproof walls, garden views, a terrace and wine/champagne is provided for guests. The unit offers 1 bed.

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Luxury Suite, 1 King Bed, Garden View

41 ㎡up to 2

1 King Bed442 sq feet Layout - Dining area and sitting areaRelax - In-room massage availableInternet - Free WiFi Entertainment - Plasma TV, satellite channels, and iPod dockFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and dining tableSleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, laptop workspace, and phone; rollaway/extra beds available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

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Junior King Suite

1 × Extra-large double bed (Super-king size)40 ㎡up to 3

Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite features a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views.

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Premium Deluxe King or Twin Room

2 × Twin bed / 1 × Extra-large double bed (Super-king size)35 ㎡up to 3

The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. This double room features a mini-bar, flat-screen TV, garden views, as well as wine/champagne for guests.

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Deluxe King Room

1 × Extra-large double bed (Super-king size)30 ㎡up to 2

The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.

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Nearby & map

DiningSights

Coque

Creative · ★★ Michelin

€€€€

The Sandoval brothers (with Mario in the kitchen, Diego at the head of the dining room and Rafael as sommelier) are, without a doubt, three great aces of Spanish hospitality. The magnificent restaurant, which covers an area of 1,100 m², elevates the experience by being laid out in stages that allow you to multiply the sensations, with stops at its colourful English-style bar, in the small room dedicated to The Macallan whiskies, in the spectacular wine cellar (it even has a 'sacristy' where sherry is poured with a venencia) and, before moving on to the dining room, a final aperitif in the kitc

232m

DSTAgE

Creative · ★★ Michelin

€€€€

The most striking thing about this restaurant housed in an industrial loft in the Salesas district of the city is how it embodies Vitoria-born chef Diego Guerrero's determination to be free to create, to surprise and to break down the barriers around our personal comfort zones. The high-ceilinged interior has a relaxed feel with its exposed brick walls, retro design features, internal patio and an open-view kitchen that maximises the connection between the chefs and their customers. There’s also an annexe (DSPOT Studio & Events) dedicated to creativity, research and event planning. Thanks to h

748m

Saddle

Modern Cuisine, Classic Cuisine · ★ Michelin

€€€€

The name of this restaurant located opposite the Ministry for the Interior is an equestrian nod to the legendary Jockey, a famous name in the history of Madrid gastronomy, that once occupied the premises.In essence, and despite the more modern look, Saddle replicates the philosophy and excellence of luxury restaurants from days gone by, hence the impeccable service and levels of comfort which enhance superb contemporary cuisine that is built around classic recipes. The overall ambience is one of space, light and elegance, and includes several private rooms plus an inner garden. The classic-con

438m

Smoked Room

Contemporary · ★★ Michelin

€€€€

This restaurant is somewhat reminiscent of a clandestine dining space, and as such a meal here is quite the experience, where the team in the kitchen play ingeniously with smoky flavours and aromas without ever overwhelming the palate. Located in the Hyatt Regency Hesperia Madrid, Smoked Room has its own entrance and views itself as a highly exclusive dining space which is separate from the Leña Madrid restaurant and has its own valet parking service. The aesthetically pleasing dining area has an intimate, meticulous feel and features a striking Japanese-style bar facing the kitchen as well as

855m

Toki

Japanese · ★ Michelin

€€€€

Savour Japanese cuisine in this exclusive restaurant bearing the hallmark of famous sommelier Marcos Granda, where the full focus is on enjoying the experience without worrying about the time (“toki” in Japanese). In this intimate and exclusive setting centred around a single sushi bar that is designed to personalise the guest experience to the full (Toki only has six seats!), chef Tadayoshi Teddy Motoa guides us on a magnificent journey through the history and evolution of Japanese cooking. His tasting menu shows us how the preparation of nigiri has changed over time (especially in the prepar

481m

Quimbaya

Colombian · ★ Michelin

€€€€

If you’re keen to take your tastebuds on a culinary journey, Quimbaya provides the perfect opportunity, thanks to chef Edwin Rodríguez’s ability to recreate the flavours of his native Colombia, the birthplace of the movement known as Magic Realism.This restaurant, which takes its name from an indigenous native tribe famous for its gold craftsmanship, features a small bar displaying a superb array of Colombian spirits, and a minimalist dining room with an open-view kitchen where guests can interact with the chefs at work. The cuisine here is based around three tasting menus: Clásicos Q (offerin

596m

Ramón Freixa Atelier

Creative · ★★ Michelin

€€€€

Haute cuisine in an exclusive setting? Here you can savour the culinary creations of renowned chef Ramón Freixa, who describes himself as Catalan but with a strong Madrid influence! With this luxurious establishment in the heart of the Salamanca district, the chef has taken a step further by diversifying his offering with two concepts that seek to satisfy different audiences. Atelier, a kind of clandestine speakeasy within the larger Tradición, has guests sit at a single U-shaped table, allowing the chef to come and go from the open kitchen and interact constantly with the customers (only 10 d

1.1km

A'Barra

International · ★ Michelin

€€€€

A'Barra is much more than a restaurant: Its contemporary offering revolves around premium products, such as Joselito Iberian pork and seasonal vegetables from La Catedral de Navarra. To a striking backdrop of a profusion of fine wood, a spacious layout and cutting-edge design, guests can choose between the elegant dining room, spacious private rooms, an exclusive table in the kitchen and what they call La Barra, a separate, sophisticated space that is ideal for a cocktail or an aperitif. Chef Sergio Manzano champions a concept closely linked to the finest ingredients, technique and raw passion

981m

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Santo Mauro, a Luxury Collection Hotel, Madrid

Tier × benefits, as tested

Guest scores & sentiment

Room types · 8

Presidential Suite, 1 King Bed, Garden View

Royal Suite, 2 Bedrooms, Garden View

Luxury Suite, 1 King Bed, Terrace, Garden View

Suite

Luxury Suite, 1 King Bed, Garden View

Junior King Suite

Premium Deluxe King or Twin Room

Deluxe King Room

Facilities · 41

Nearby & map