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Hyatt Regency Boston/Cambridge

★★★★·8.7/ 10Recommended
HHyatt Regency·World of Hyatt·Hotels
📍575 Memorial Drive · Cambridge ↗
📞+16174921234·Official site ↗
1976 opened· Check-in 04:00 PM / out 12:00 PM
Fitness facilities (surcharge)Free beach shuttleAir conditioningLift / ElevatorLuggage storageExpress check-in/check-outAll 67 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Parking is accessible, supplied by the hotel for guests who arrive by car. Reception services featuring concierge service are available to cater to your requirements. Repeatedly enjoy your best-loved attire with the aid of the dry cleaning service available at Hyatt Regency Boston/Cambridge. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with blackout curtains to improve your stay. For certain chosen rooms, guests can enjoy in-room amusement like in-room video streaming and cable TV as a part of their stay. In select rooms, the hotel offers visitors access to instant tea. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

DiscoveristExploristGlobalist
World of Hyatt · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Club access at select properties

Late checkoutSubject to availability

until 14:00

Welcome giftSubject to availability
Earn 30 Tier-Qualifying Nights or 50,000 Base Points in one calendar year. Elite status is received after meeting the requirement and lasts through February of the second calendar year following qualification; members must re-qualify each calendar year.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Hyatt Regency Boston / Cambridge · 环球客入住报告(2025年7月)

  • SUA提前升级。
  • globalist coupon, 每人税前26刀额度，可以选buffet或者单点。omelete比较好吃，benedict特别咸
  • MIT campus里，紧邻charles river, 晚上沿河散步风很舒服
  • 这个房型是一个超大的不规则客厅加上一个1b king bed,还有一个朝向内测atrium和电梯的balcony. 这个balcony非常没有道理是真的。客厅的沙发感觉填充很空，很旧了。床头没有plug, 闹钟上预留的usb口甚至是2.0。洗手间非常狭小，连个tub都么的。
2025-07-18

Hoshi · 2025-07-18 · Source ↗

Hyatt Regency Boston / Cambridge · 冒险家入住报告(2025年7月)

  • 订的1king，入住当天早晨发现还是1king，就发消息给酒店，酒店表示给升级到了1queen w balcony
  • MIT的边上，7月可能正好是暑假访校季，酒店感觉被中国人承包了哈哈，大部分住客亚洲面孔
  • 老，旧
  • 小。老。queen w balcony布局很不好。
2025-07-16

shap2zj · 2025-07-16 · Source ↗

Hyatt Regency Boston / Cambridge · 冒险家入住报告(2023年5月)

  • 前台经理出尔反尔，格外注意
2024-06-03

Explorist · 2024-06-03 · Source ↗

See all 9 reports →
⭐Check in✎Write a report
04

Guest scores & sentiment

From 694 guest reviews · multi-source · as of 2026-07-04

Guests praise the location, river views, and friendly staff. Rooms are spacious and comfortable. Complaints focus on high parking fees, destination charges, aging facilities, and occasional service or cleanliness lapses.

Dimension scores · cross-source

Surroundings9.2
Cleanliness9.0
Location9.0
Service8.8
Facilities8.8
Value8.0
＋ PraisedPrime location · Exceptional staff service · High-quality breakfast and dining · Spacious and clean rooms
－ ComplaintsPoor bedding quality · Disturbances from students · Room maintenance issues · Unexpected breakfast costs

KEYSuitable for those valuing location and views. Expect extra fees for parking and check facility condition.

FAQ · grounded in hotel data & reviews

locationHow is the location? What is nearby?＋
Situated in Cambridge, it is just 2 miles from Harvard Square and under a mile from MIT. Guests praise the excellent location (score 9.0) for easy access to Boston and Cambridge attractions.
diningWhat is the dining experience like?＋
The hotel features Paperback Tavern & Provisions for on-site dining. Families particularly praised the delicious food and variety. With a service score of 8.8, staff are noted for their professional and warm attitude during meals.
roomWhat are the rooms like? Are there river views?＋
Rooms are spacious and comfortable with modern amenities. Many offer beautiful Charles River or Boston skyline views (Environment score: 9.2). However, some business travelers noted average bed quality affecting sleep.
serviceHow is the level of service?＋
Service scores 8.8, with guests highly praising the warmth and professionalism of the staff. Employees like Ritu and Geraldini were frequently mentioned positively. 24-hour front desk and concierge services are available.
facilityWhat fitness and leisure facilities are available?＋
Facilities include a fitness center (surcharge), terrace, and shared lounge. The facility score is 8.8. Guests appreciated the gym and glass elevators. Laundry, luggage storage, and accessibility features are also provided.
policyWhat are the check-in/out times? Are pets allowed?＋
Check-in is at 16:00 and check-out at 12:00. Pets are allowed. Express check-in/out is available. Some guests observed members might receive late checkout or room upgrades, subject to availability.
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