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Sheraton Grand Shanghai Pudong Hotel & Residences

★★★★★·8.2/ 10Recommended
·Hotels
2007 opened · 2018 renovated· Check-in 03:00 PM / out 12:00 PM
Indoor poolFitness centerHigh-speed WiFiBusiness centerEV chargingAll 63 facilities +
Review
FlyerKey verdict

Close to Pudong Airport with metro access; IHG Platinum benefits include lounge access, though dining requires a short taxi ride.

Property information · Agoda

Sheraton Grand Shanghai Pudong Hotel & Residences offers top-notch services and amenities, ensuring guests experience utmost comfort. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service and safety deposit boxes are available to accommodate your requirements. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. Each accommodation at Sheraton Grand Shanghai Pudong Hotel & Residences is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. Rest assured, in a few chosen rooms, you will find the convenience of instant tea and mini bar at your disposal. Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the prime metro-accessible location, spacious rooms, and exceptional staff service, particularly in the Executive Lounge. Main drawbacks include dated facilities, insufficient breakfast staffing during peaks, and occasional maintenance or hygiene issues.

Dimension scores · cross-source

Surroundings9.2
Cleanliness9.0
Facilities8.9
Service8.7
Location8.1
Rooms8.1
Value7.9
+ PraisedExcellent location near metro · Extensive and high-quality breakfast · Enthusiastic and professional staff · Spacious and comfortable rooms
- ComplaintsSome facilities are dated · Occasional cleanliness or privacy issues · Average soundproofing · Slow service response at times

KEYIdeal for business and families valuing transit/service. Avoid peak breakfast hours; expect some aging hardware.

FAQ · grounded in hotel data & reviews

locationIs the location and transportation convenient?+
Yes, guests highly praise the prime metro-accessible location. With a 9.3 rating from 205 reviews and a 99% recommendation rate, it is ideal for exploring Shanghai.
diningHow is the breakfast? Any tips?+
The breakfast is rich and delicious, praised by business and family guests. However, it incurs a surcharge, and staffing may be insufficient during peak hours, so off-peak dining is recommended.
businessIs it suitable for business travel? What meeting facilities are available?+
Highly suitable. The hotel offers over 16,000 sq ft of event space, including advanced meeting rooms and a business center. Business guests specifically appreciate the spacious rooms and efficient executive lounge service.
familyIs it convenient for families with children? Are there child-friendly facilities?+
Family guests appreciate spacious suites and quality executive lounge dining. However, please note the policy states children are not allowed, so please verify in advance.
coupleWhat is the experience like for couples? How is the room environment?+
Couples highly value personalized services like honeymoon setups. However, some reports mention odors in non-smoking rooms and difficult AC controls. Specify needs when booking.
roomAre the rooms spacious and comfortable? What are the pros and cons?+
Rooms are generally rated spacious and comfortable, with a cleanliness score of 9.0. Pros include large space; cons involve some dated facilities and occasional housekeeping details needing improvement.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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