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Crowne Plaza Birmingham NEC by IHG

★★★★·8.9/ 10Recommended
IIHG Hotels & Resorts·IHG One Rewards·Hotels
2002-02-21 opened· 242 rooms
No single-use plastic strawsNo single-use plastic stirrersMeeting roomsFitness facilities24-hour front deskGardenAll 45 facilities +
Review
Official

At Crowne Plaza Birmingham NEC By IHG, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at taxi offered by Crowne Plaza Birmingham NEC By IHG simplify the organization of your excursions, tourist activities, and other adventures in Birmingham. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as safety deposit boxes. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Crowne Plaza Birmingham NEC By IHG. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at Crowne Plaza Birmingham NEC By IHG also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with television, in-room video streaming and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker and mini bar. Crowne Plaza Birmingham NEC By IHG offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Crowne Plaza Birmingham NEC By IHG, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Crowne Plaza Birmingham NEC By IHG, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 336 guest reviews · multi-source · as of 2026-07-09

Guests praise the prime location near NEC/Resorts World, cleanliness, and generally friendly staff with good breakfast. Common complaints include outdated room facilities (AC noise, TV issues), poor soundproofing from neighbors or planes, and occasional rude or inefficient front desk service.

Dimension scores · cross-source

Location9.0
Surroundings9.0
Cleanliness8.8
Rooms8.4
Facilities8.2
Service8.0
Value7.1
PraisedExcellent location · Friendly staff · Varied breakfast · Comfortable and clean
ComplaintsExpensive dining · Beds too soft · Long breakfast queues · Noise issues

KEYIdeal for NEC events or airport transit. Verify room specifics, avoid if noise-sensitive, and inspect facilities upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
The location is excellent (score 9.0), right next to NEC and Resorts World, close to the airport. Very convenient for business and travel.
businessIs this hotel suitable for business travelers? What business facilities are available?
Highly suitable. It features advanced meeting spaces, a business center, free WiFi, and express check-in. Business guests praise its location and spacious rooms.
diningHow is the breakfast? Are there dietary options?
Breakfast is well-regarded (score 8.2) with hearty English options. Vegetarian, vegan, and gluten-free choices are available, though it costs extra and may have queues.
familyDoes the hotel allow children? Are there family-friendly facilities?
According to policy, children are not allowed. While some family reviews mention good breakfast variety, the hotel does not officially accommodate children.
roomWhat is the condition of room facilities? Is the soundproofing good?
Rooms are clean (score 8.8), but some facilities are outdated. Main complaints include poor soundproofing from neighbors or planes, and noisy AC units.
serviceIs the front desk efficient? How is the staff attitude?
Most staff are friendly (score 8.0) and multilingual. However, some guests report inconsistent service, rudeness, or slow check-in/refund processes.
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