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Carlton Tower Hotel

★★★★·8.1/ 10Recommended
·Hotels
158 rooms· Check-in 2:00 PM / out 12:30 PM
NightclubMeeting roomsFitness facilities24-hour front deskLuggage storageSaunaAll 34 facilities +
Review
Property information · Hotelbeds

This outstanding property boasts a prime location in the centre of Dubai, featuring magnificent views over Dubai Creek. The international airport is to be found just a 10-minute driving distance away. This city hotel is known for its outstanding design and good-natured staff, who are always eager to help visitors during their stay. Guests can unwind in one of the elegant rooms, which feature all the necessary facilities and have been decorated in earthy tones to create a pleasant atmosphere. This hotel includes a large choice of premium facilities that are sure to delight even those most meticulous travellers. It has a rooftop pool with sun-lounger terrace and provides a variety of dining options, including delicious Lebanese cuisine and live entertainment. There is also a restaurant that serves traditional Russian dishes, as well as a sports tavern. Moreover, guests can also enjoy a Swedish massage or tea-tree facial, all for an unforgettable stay in Dubai.

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Guest scores & sentiment

From 479 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location near the metro and creek, plus friendly staff. Common complaints include outdated facilities, smelly rooms, poor AC, and parking issues.

Dimension scores · cross-source

Location8.4
Service7.9
Cleanliness7.9
Value7.7
Facilities7.5
Rooms7.4
+ PraisedStunning Dubai Creek views · Convenient location near metro · Helpful and friendly staff · Clean and well-maintained rooms
- ComplaintsIntermittent hot water supply · Slow check-in process · Excessive extra charges · Renovation impacts experience

KEYSuitable for those valuing location/service over modernity. Request high-floor, non-smoking rooms.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transport convenience?+
The location is excellent, near the metro and Dubai Creek with beautiful views. Guests rate it highly (8.4/10), but note there is no dedicated hotel parking.
diningWhat are the dining options, especially breakfast?+
There are 2 restaurants, a coffee shop, and a bar. Breakfast is available for a surcharge and is praised as delicious. A snack bar and poolside bar are also available.
serviceHow is the staff service and professionalism?+
Staff are friendly and professional, a key highlight. Service scores 7.9/10, with multilingual staff offering concierge, bellhop, and tour assistance.
coupleIs this hotel suitable for couples?+
Highly recommended for couples. They praise the location, creek views, and service. However, some guests note outdated facilities or renovation noise, so communicate preferences in advance.
facilityWhat fitness and leisure facilities are available?+
Features a nightclub, sauna, steam room, terrace, and free access to a nearby fitness center. Pool sun loungers are available. Note: Pool/gym may be under maintenance.
roomHow are the room facilities and air conditioning?+
Facilities are somewhat outdated, with some rooms having smoky or musty odors. Air conditioning performance is frequently criticized. River view rooms are praised, but sensitive guests should be cautious.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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