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The Westin Tokyo

★★★★★·9.0/ 10Recommended
WWestin Hotels & Resorts·Marriott Bonvoy·Hotels
1994 opened · 2023 renovated· Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningLift / ElevatorLuggage storageAll 63 facilities +
Review
Property information · Agoda

Experience an abundance of unparalleled facilities and features at The Westin Tokyo. Reception assistance is offered at the hotel featuring concierge service. Craving relaxation? Make the most of your stay at the The Westin Tokyo with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. At The Westin Tokyo, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms within the hotel, a refrigerator, a coffee or tea maker, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer and bathrobes for your convenience. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.

01

Membership tiers & benefits

Choose a membership tier to see published upgrade, breakfast and late-checkout benefits. Hotel and programme conditions apply.

Marriott Bonvoy · Published programme benefits · check hotel-specific conditions
Room upgradeConditions apply

Subject to availability

Free breakfastNot included
Lounge accessConditions apply

Lounge access at select properties

Late checkoutConditions apply

延迟至14:00退房 · until 14:00

Welcome giftConditions apply

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

横滨威斯汀|行政房报告 The Westin Yokohama

  • Lounge Happy Hour drinks are generous and varied, but hot food is plain; suitable for pre-dinner drinks rather than a meal.
  • Breakfast is stunning, featuring authentic Japanese stations and high-quality Western made-to-order items, with excellent coffee and juice.
  • Room hardware is excellent with Heavenly Bed and signature White Tea amenities, good window views, but welcome gift was modest.
  • Pool access is free only for Ambassador members; gym is decent.
2026-05-19

ccsc · 2026-05-19 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 605 guest reviews · multi-source · as of 2026-07-03

Guests praise spacious, clean rooms and attentive staff, ideal for business. Location is convenient with good dining options. Criticisms include dated decor, paid WiFi, inconsistent breakfast quality, and variable lounge service.

Dimension scores · cross-source

Cleanliness9.6
Facilities9.2
Surroundings9.2
Service9.0
+ PraisedExceptional and attentive staff · Spacious and comfortable rooms · Delicious and varied breakfast · Responsive to special needs
- ComplaintsLocation not in core tourist area · Some facilities appear dated · Children restricted in evening lounge · Non-central location requiring a walk

KEYSuitable for business travelers seeking spacious rooms and good service. Expect some dated decor and verify dining details.

FAQ · grounded in hotel data & reviews

locationHow is the location of The Westin Tokyo? Is it convenient?+
Located in Ebisu Garden Place, it offers convenient transport and rich dining options nearby, praised by business travelers for its accessibility (reviews).
roomWhat are the room facilities and comfort level like?+
Rooms are spacious with Heavenly Beds and boast a cleanliness score of 9.6. Some note dated decor, but overall comfort is high (dimensions, reviews).
diningWhat dining options are available? How is the breakfast quality?+
Features 5 restaurants and 2 executive lounges. However, breakfast quality varies and queues are common, so off-peak dining is advised (reviews).
serviceHow is the service level at the hotel?+
Staff are enthusiastic and professional with a service score of 9.0. However, some report late-night front desk issues (dimensions, reviews).
memberWhat are the official perks for Marriott Bonvoy members?+
Officially: Ambassador/Platinum/Titanium get late checkout, lounge access, and welcome amenities. Gold/Silver earn bonus points. Breakfast and upgrades vary (perks_official).
facilityDoes the hotel have fitness and leisure facilities?+
Features a Westin Workout studio (surcharge), European spa, sauna, steam room, and massage. Facility score is 9.2 (facilities, dimensions).
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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