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Hilton Garden Inn Omaha Downtown-Old Market Area

★★★·8.9/ 10Recommended
HHilton Garden Inn·Hilton Honors·Hotels
2001 opened · 2008 renovated· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageExpress check-in/check-outAll 44 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with luggage storage and safety deposit boxes provided by the front desk services. Repeatedly enjoy your best-loved attire with the aid of the laundry service available at Hilton Garden Inn Omaha Downtown/Old Market Area. Need some relaxation? Your room features room service to make your stay even more comfortable and enjoyable. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with blackout curtains to improve your stay. For certain chosen rooms, guests can enjoy in-room amusement like television, in-room video streaming and cable TV as a part of their stay. In select rooms, the hotel offers visitors access to instant tea. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Hilton Garden Inn Omaha Downtown/Old Market Area provides a superb assortment of leisure amenities for guests to enjoy. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests consistently praise the exceptionally friendly and attentive staff, prime downtown location within walking distance to Old Market and convention centers, and clean, comfortable rooms with a highly rated breakfast. Main drawbacks include average soundproofing in street-facing rooms causing traffic noise, additional daily parking fees, and occasional maintenance or cleaning oversights.

Dimension scores · cross-source

Location9.4
Cleanliness9.2
Service9.0
Facilities8.8
Value8.4
+ PraisedExceptional and friendly staff service · Prime location near attractions and convention center · Clean, comfortable rooms with good amenities · Delicious and varied breakfast options
- ComplaintsInconsistent housekeeping cleanliness · Aging facilities or maintenance issues · Occasional understaffing or rude front desk behavior · Isolated room cleanliness/maintenance issues

KEYIdeal for business and leisure travelers. Request non-street rooms if sensitive to noise, and verify parking fees before booking.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is transportation convenient?+
Located in downtown Omaha's Old Market area, it is within walking distance to the convention center and TD Ameritrade Park. With a location dimension score of 9.4 based on 200 reviews, surrounding dining and attractions are highly accessible.
diningWhat dining options does the hotel offer? How is the breakfast quality?+
The hotel features the Garden Grille & Bar restaurant, Spencer's steakhouse, kid meals, and a snack bar. Guest reviews highlight the high-quality breakfast, with cleanliness and service dimension scores of 9.2 and 9.0 respectively.
familyIs this hotel suitable for families with children? What family-friendly facilities are available?+
Highly suitable. The hotel allows pets, offers an indoor heated pool, kid meals, and accessible facilities. Among 40 family reviews, flexible room arrangements and the walkable downtown location are highly praised by parents.
businessWhat convenient facilities and services are available for business travelers?+
The hotel features a 24-hour business center, free wired internet, and express check-in/out. Feedback from 56 business guests highlights attentive front desk service, fully equipped rooms, and proximity to convention centers.
pros_consHow is the room experience? What are the main pros and cons?+
Pros include clean, comfortable rooms and exceptional staff service (overall score 8.5/200 reviews). Cons involve average soundproofing in street-facing rooms causing traffic noise, and occasional maintenance lapses.
policyWhat are the check-in and check-out times? Are children and pets allowed?+
Check-in is at 15:00 and check-out at 12:00. Children and pets are explicitly permitted, with luggage storage and express channels available. Guests may opt out of daily housekeeping during their stay for privacy.
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