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Premium Suites D'lement Genting Highlands by BYON

7.7/ 10Good
·Hotels
Air conditioningSwimming poolLift / ElevatorFacilities for disabled guestsSaunaParkingAll 17 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-22

Guests praise spacious rooms, value for money, and unique mountain/cloud views. Amenities like washing machines are appreciated. Common complaints include inconsistent cleanliness (cockroaches, stains), malfunctioning equipment, poor soundproofing, and difficulty locating rooms.

Dimension scores · cross-source

Surroundings7.8
Rooms7.6
Value7.6
Location7.6
Wi-Fi7.5
Cleanliness7.5
Service7.4
Facilities7.3
+ PraisedSpacious, comfortable and relatively new rooms · Good value for money · Nice views and pleasant environment · Convenient location with nearby amenities
- ComplaintsMaintenance issues (drainage/hair dryer/shower) · Missing kitchenware and water dispenser · Paid parking without complimentary spots · Inconsistent cleanliness and pest issues

KEYSuitable for budget travelers valuing space and views. Verify room location beforehand; those sensitive to hygiene or noise should choose carefully.

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