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Hotel Alameda, Highline

Name: Hotel Alameda, Highline
Address: 518 West 27th Street, New York, US

★★★★·8.3/ 10Recommended

·Hotels

📍518 West 27th Street · New York ↗

📞(+1) 786 485 0498·Official site ↗

2011 opened· 56 rooms· Check-in 3:00 PM / out 11:00 AM

Air conditioningLift / ElevatorLuggage storageFacilities for disabled guestsPacked lunchesPets allowedAll 25 facilities +

Review

Property information · Hotelbeds

Epicenter of the arts, Chelsea is Manhattan’s trendy neighborhood packed with cool culture and happening hotspots. Located between architectural delights, including the High Line, Hudson Yards, Chelsea Market, and the iconic Madison Square Garden, Selina Chelsea hotel sits in a prime position in this dynamic district and is the place to see and be seen. With on-site features including a garden, a HOWM restaurant, and a rooftop bar boasting panoramic views of the world’s most famous skyline, experience the best of the Big Apple right from our Chelsea NYC hotel. Start your day like a true New Yorker with a freshly-brewed coffee in our on-site cafe before walking around Chelsea’s artsy streets. Admire the works of both up-and-coming and renowned artists at local galleries before heading over for some obligatory Instagram snaps at the High Line and The Vessel at Hudson Yards.

Guest scores & sentiment

From 415 guest reviews · multi-source · as of 2026-07-06

Guests praise the prime Chelsea location near High Line and stylish design, with some staff being exceptional. Common complaints include extremely small rooms, low platform beds, maintenance issues (AC/lights), cleanliness lapses, and unclear breakfast service, affecting perceived value.

Dimension scores · cross-source

Rooms8.9

Surroundings8.4

Cleanliness8.3

Location8.1

Service8.0

Facilities7.7

Value7.0

＋ PraisedExcellent location · Friendly staff · Good value for price · Nice lobby/bar atmosphere

－ ComplaintsSmall/dated rooms · Poor soundproofing · Hidden fees · Maintenance issues

KEYSuitable for design-focused travelers accepting small spaces and low beds. Verify breakfast policy and room condition; avoid if sensitive to cleanliness or noise.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?＋

Located in the vibrant Chelsea Gallery district, the hotel is steps away from High Line Park and the Hudson River, offering easy access to iconic landmarks. Guests highly praise this prime central location.

diningIs breakfast included? What dining options are available?＋

Breakfast is not automatically included and requires separate ordering, with some guests noting unclear guidance. The hotel features two gourmet restaurants offering exquisite culinary experiences and packed lunch options.

roomWhat are the room size and facilities like?＋

Rooms feature chic, modern designs but are frequently described as extremely small with limited layout. Beds are often low platform styles, making access difficult for some. Maintenance issues like AC or lights have been reported.

serviceHow is the service level?＋

The service dimension scores 8.0/10. Many guests praise staff for being warm, professional, and efficient. However, some feedback indicates slow response times when handling inquiries or complaints.

facilityWhat are the main facilities and conveniences?＋

Amenities include free wired internet, luggage storage, disabled access, and pet-friendly policies. A rooftop bar is available, though it may close occasionally. Health and safety measures like disinfection are strictly followed.

policyWhat are the check-in/out times? Are pets allowed?＋

Check-in is at 15:00 and check-out is at 11:00. Pets are allowed, and the hotel offers pet-friendly amenities. Front desk services operate within limited hours, so prior confirmation is advised.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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1.4km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Hotel Alameda, Highline

Guest scores & sentiment

Room types · 5

Loft

Suite

Deluxe Room

Standard Room

Economy Double Room

Facilities · 25

Nearby & map