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Extended Stay America Suites - Knoxville - West Hills

★★·8.3/ 10Recommended
·Hotels
67 rooms· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableAir conditioningFamily roomsFacilities for disabled guestsParkingPets allowedAll 27 facilities +
Review
Property information · Agoda

Experience an abundance of unparalleled facilities and features at Extended Stay America Suites - Knoxville - West Hills. Maintain seamless communication using the complimentary Wi-Fi at hotel. For visitors traveling by automobile, complimentary parking is available. For extended visits or whenever required, the laundromat ensures your preferred travel garments remain fresh and accessible. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Extended Stay America Suites - Knoxville - West Hills, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you. Certain rooms offer in-room amusement features such as the television for your enjoyment. In select rooms within the hotel, a refrigerator and a coffee or tea maker is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. Begin your day carefree at Extended Stay America Suites - Knoxville - West Hills, as complimentary breakfast is offered for your convenience. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, discerning guests can also enjoy on-site culinary facilities like shared kitchen tailored to their preferences. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday experience perfectly by visiting spa before you depart.

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Guest scores & sentiment

From 121 guest reviews · multi-source · as of 2026-07-19

Guests praise the convenient location, cleanliness, and friendly staff, with some units featuring kitchens. Major complaints involve hygiene issues (mold, stains), odors, noise, aging facilities, poor breakfast, and safety concerns.

KEYSuitable for budget travelers valuing location. Manage expectations regarding hygiene, noise, and facility condition; inspect rooms upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions or institutions are nearby?+
The hotel enjoys a convenient location near attractions like Smokey Mountain National Park, the University of Tennessee, and Gatlinburg. It is ideal for exploring the area.
diningDoes the hotel serve breakfast? What are the options and quality like?+
Grab-and-go breakfast includes bars, muffins, hot cereal, coffee, and tea. Based on 121 reviews with a 6.0 average, some guests find it basic.
roomWhat amenities are in the rooms? Is it suitable for long stays?+
Every room features a fully equipped kitchen with a stovetop, microwave, and fridge, making it ideal for extended stays. Some units offer spacious layouts.
policyWhat are the check-in and check-out times? Are children and pets allowed?+
Check-in is at 15:00 and check-out at 11:00. Children are welcome, and pets are allowed upon request. Please contact the front desk in advance.
serviceWhat hygiene and safety measures does the hotel implement?+
Staff are generally friendly, though the front desk operates limited hours. Rooms are disinfected daily, hand sanitizer is available, and cashless payment plus room service are offered.
pros_consWhat are the main pros and cons of this hotel?+
Pros include excellent location, friendly staff, and generally clean rooms. Cons involve moldy odors, aging facilities, and noise complaints from guests.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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