Name: Krystal
Address: Calle Lapa Verde krystalmax frente a super compro, CR

04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise the prime location near the beach and attractions, friendly staff, and varied breakfast. Common complaints include aging facilities, frequent elevator breakdowns, poor room maintenance, and occasional rude or pushy service.

Dimension scores · cross-source

Location9.3

Service8.4

Rooms8.2

Cleanliness8.0

Wi-Fi7.9

Facilities7.6

Value7.5

＋ PraisedPrime location · Friendly staff · Varied breakfast · Excellent location near the beach

－ ComplaintsAging facilities · Aggressive sales · Room maintenance issues · Poor service attitude

KEYSuitable for location-focused travelers. Expect aging facilities, verify room types, and be wary of aggressive sales pitches.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 1

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Family Room

2 × Double bed(s) / 1 × Sofa bed(s)16 ㎡up to 6

The family room features a wardrobe and tumble dryer, as well as a private bathroom boasting a shower. This family room is air-conditioned and has a flat-screen TV with cable channels, a washing machine, a coffee machine and a dining area. The unit has 3 beds.

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Facilities · 29

All facilities & services listed by the hotel (aggregated across sources).

WiFi availableFree ParkingAir conditioningSwimming pool24-hour front deskFamily roomsLaundryParkingPets allowedFree WiFiPrivate parkingOutdoor poolDaily housekeepingElectric vehicle charging stationShallow endStaff adhere to local safety protocolsCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasFire extinguishersFirst aid kit availableContactless check-in/check-outShared stationery like menus, pens are removedProperty cleaned by professional cleaning companiesProcess in place to check health of guestsAccess to health care professionals24-hour securityNon-smoking throughoutLaundry washed per local authority guidelines