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Dedeman Istanbul

★★★★★·8.3/ 10Recommended
·Hotels
1982 opened · 2010 renovated· 327 rooms· Check-in 02:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolAll 104 facilities +
Review
Official

We would like to inform you that our Spa will be temporarily out of service for renovation between the period 1st and 16th December 2024. This 5 star hotel is located within the city of Istanbul and was established in 1982. It is a short drive away from the Shopping Centers and the nearest station is Gayrettepe Metro Stn. The Hotel has a restaurant, a bar, a coffee shop, an indoor swimming pool and a fitness centre/gym. All 325 rooms are equipped with minibar, hairdryer, safe, trouser press and air conditioning.

04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise exceptional, personalized staff service and excellent breakfast. Common complaints involve outdated facilities, maintenance issues, and inconvenient location far from tourist sites.

Dimension scores · cross-source

Surroundings8.4
Location8.1
Service7.9
Value7.7
Cleanliness7.3
Rooms7.3
Facilities7.0
PraisedEnthusiastic and professional staff · Abundant and delicious breakfast · High cleanliness standards · Well-equipped gym
ComplaintsOutdated facilities needing renovation · Remote location from city center · Odors or equipment failures · Odor or noise issues

KEYIdeal for service-focused travelers or business trips. Expect older facilities and use metro for sightseeing.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? Is it near the metro or attractions?
It is an 8-minute walk from Gayrettepe Metro Station and near Zorlu Center. However, reviews note it is far from main tourist sites, making it better for those with cars or relying on the metro.
diningHow is the breakfast? What are the options?
Breakfast is highly praised for its variety and taste. Turkuaz Restaurant offers international and Turkish dishes buffet-style or à la carte. Service scores 8.0 with good cleanliness.
serviceWhat is the staff service like?
Staff are praised for being enthusiastic and professional. Many reviews specifically thank Cansu for helpful service. The service dimension scores 8.0, and check-in is considered efficient.
pros_consWhat are the main pros and cons of this hotel?
Pros: Exceptional service, excellent breakfast, high cleanliness. Cons: Outdated facilities, some rooms have odors or technical issues, and the location is inconvenient for sightseeing.
facilityWhat fitness and leisure facilities does the hotel offer?
Features a semi-Olympic indoor pool, roof bar, and Life Style Health Club with sauna, massage, and hot tub. Note that gym use may incur extra charges, and some facilities are reported as outdated.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 14:00 and check-out at 12:00. Pets are allowed, and luggage storage and express check-in services are provided.
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