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Hôtel Excelsior by HappyCulture

★★★★·8.6/ 10Recommended
·Hotels
📍19 Avenue Durante, Nice, Alpes-Maritimes, 6000 · Nice ↗
Express check-out24-hour front deskGardenLuggage storageExpress check-in/check-outTerraceAll 26 facilities +
Review
04

Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests highly praise the prime location near Nice Ville station and walking access to Old Town. Staff are consistently friendly, multilingual, and accommodating. Rooms are generally clean with comfortable beds, and the 24/7 complimentary coffee/water station plus breakfast receive positive feedback. Common drawbacks include compact room sizes, impractical furniture layouts, bathroom design issues (small toilet area/open showers), occasional Wi-Fi weakness, and inconsistent housekeeping.

Dimension scores · cross-source

Service8.9
Cleanliness8.9
Value8.6
Location8.6
Facilities7.8
Surroundings7.6
＋ PraisedExcellent location near train station · Friendly and helpful staff · Comfortable beds and good sleep · Immaculately clean rooms
－ ComplaintsSmall or outdated rooms · Poor bathroom design/small space · Limited breakfast selection · Aging facilities/malfunctions

KEYIdeal for travelers prioritizing transit access and walkability. Verify room dimensions and layout beforehand; consider alternatives if strong Wi-Fi or spacious bathrooms are essential.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to go to Old Nice?＋
Located in the city center near Nice Ville station, it offers walking access to Old Town and Place Massena. Guests highly praise its prime location and convenience (Location score: 8.6/10).
serviceWhat is the staff service like?＋
Staff are consistently friendly, helpful, and multilingual. Service quality is a major highlight, scoring 8.9/10 in dimensions.
roomAre the rooms spacious? Are facilities complete?＋
Rooms feature minibars, flat-screen TVs, and free Wi-Fi. However, some guests note compact sizes and impractical furniture layouts. Facilities score is 7.8/10.
diningHow is the breakfast? Is there free coffee?＋
Breakfast is varied and tasty but incurs a surcharge. A major plus is the 24/7 complimentary coffee and water station in the lobby, highly praised by guests.
policyWhat are the check-in/out times? Are pets allowed?＋
Check-in is at 15:00 and check-out at 11:00. Pets are allowed. Some early arrivals noted rigid check-in policies, so contacting the hotel in advance is advised.
familyIs this hotel suitable for families with children?＋
The hotel explicitly states 'Children not allowed'. Additionally, some family reviews mentioned safety concerns with cribs and front desk attitude. It is not recommended for families with infants.
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