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Rio Perlas Thermal Resort & Spa

★★★★·8.3/ 10Recommended
·Hotels
📍Carretera a Orosi de Puente Negro, 2.5 km mano derecha, Dulce Nombre, Cartago, 95-7100 · Dulce Nombre ↗
Area shuttle (surcharge)Full-service spa24-hour front deskGardenLuggage storageSaunaAll 38 facilities +
Review
04

Guest scores & sentiment

From 180 guest reviews · multi-source · as of 2026-07-13

Guests praise the serene nature, beautiful grounds, and friendly staff, enjoying the hot springs. However, complaints highlight aging facilities, cleanliness issues in rooms and pools, inconsistent food quality, high prices, lack of in-room Wi-Fi, and poor soundproofing.

Dimension scores · cross-source

Location8.0
Service7.0
Value6.0
＋ PraisedBeautiful natural setting · Good hot springs and spa · Friendly staff · Spacious and comfortable rooms
－ ComplaintsAging facilities and poor maintenance · Low value dining · Very poor WiFi · Poor soundproofing

KEYSuitable for nature seekers. Note: facilities are aged, and hygiene/dining standards vary.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋
The location scores 8.0/10, praised for its serene nature and beautiful gardens. Guests often rely on shuttles or cars due to the scenic setting.
facilityWhat are the main leisure and wellness facilities?＋
Facilities include a full-service spa, two outdoor pools, hot springs, sauna, and Turkish bath. Guests highly rate the hot spring and pool experiences.
roomWhat is the Wi-Fi coverage like in guest rooms?＋
There is no Wi-Fi signal in guest rooms, a major complaint. Free WiFi is available in public areas, but not indoors.
pros_consWhat is the overall guest sentiment and main pros/cons?＋
Overall score is 6.5/10 from 180 reviews. Pros: beautiful nature, friendly staff, good hot springs. Cons: aging facilities, hygiene issues, high food prices, and poor soundproofing.
diningHow is the food quality and pricing?＋
Food quality varies; some find it authentic, but many complain about high prices and inconsistency. Expect mixed dining experiences.
policyWhat are the check-in and check-out times?＋
Check-in is at 14:00 and check-out at 12:00. Luggage storage is available. Note: No pets or children are allowed.
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