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Burlington Hotel, Best Western Premier Collection

Name: Burlington Hotel, Best Western Premier Collection
Address: 3-5 Earls Avenue, Folkestone, England, CT20 2HR, Folkestone, GB

★★★★·8.7/ 10Recommended

BBest Western Plus·Best Western Rewards·Hotels

📍3-5 Earls Avenue, Folkestone, England, CT20 2HR · Folkestone ↗

📞004401303255301·Official site ↗

2018 renovated· 59 rooms· Check-in 02:00 PM / out 11:00 AM

Express check-outMeeting rooms24-hour front deskGardenLuggage storageExpress check-in/check-outAll 25 facilities +

Review

Official

Set in tranquil surroundings and overlooking the English Channel, the Burlington Hotel, BW Premier Collection was built in the 1890s and still holds its Victorian charm, whilst offering all the mod cons you’d expect of a contemporary hotel. Just a 10-minute walk from Folkestone’s town centre and four miles from the channel tunnel terminal, it’s the ideal base whether you’re visiting for a break or simply passing through.

Guest scores & sentiment

From 116 guest reviews · multi-source · as of 2026-07-19

Guests praise the seaside location, friendly staff, and clean rooms, though breakfast quality varies. Main complaints involve scarce parking, inconsistent room temperature control, aging facilities, and limited accessibility.

Dimension scores · cross-source

Location8.9

Cleanliness8.8

Surroundings8.8

Service8.7

Facilities8.4

Value8.3

Rooms8.0

＋ PraisedPrime location near coast and Eurotunnel · Friendly and professional staff · Clean, newly refurbished rooms · Praised breakfast quality

－ ComplaintsOccasional wedding noise · Lack of air conditioning · Rare room equipment faults · Inconsistent restaurant service

KEYSuitable for travelers needing ferry access or coastal walks. Book parking early; check accessibility and temperature controls.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it good for walks or sea views?＋

With a location score of 8.9, guests praise the seaside setting and walkable atmosphere. The terrace and garden offer stunning views.

serviceHow is the staff service?＋

Service scores 8.7; guests consistently praise friendly, helpful staff. The 24-hour front desk offers multilingual support for a pleasant stay.

roomAre rooms clean and comfortable? Any notes?＋

Cleanliness scores 8.8 with generally comfortable rooms. However, some note dated facilities and poor temperature control, so check AC availability if sensitive.

diningHow are breakfast and dining options?＋

Dining includes a restaurant, bars, and 24-hour room service. Breakfast costs extra; while solo travelers rate it highly, quality varies and may be limited.

policyWhat are check-in/out times? Are pets allowed?＋

Check-in is at 15:00 and check-out at 11:00 with express options. Pets are welcome (bowls provided), but children are not allowed.

pros_consWhat are the main pros and cons?＋

Pros: Excellent seaside location, friendly staff, clean rooms. Cons: Very limited parking, aged facilities, lack of accessibility, and inconsistent breakfast quality.

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Room types · 10

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite, 1 King Bed, Non Smoking

1 × King bed38 ㎡up to 2

1 King Bed410 sq feet Layout - Bedroom, dining area, and sitting areaInternet - Free WiFi and wired internet accessEntertainment - LCD television with digital channelsFood & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishwareSleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Bathtub or shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, double sofa bed, and desk; cribs (free) available on requestComfort - Daily housekeeping, heating, and portable fanNon-Smoking, renovated in March 2018

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Suite, 1 King Bed, Non Smoking

1 × King bed38 ㎡up to 2

1 King Bed410 sq feet Layout - Bedroom and sitting areaInternet - Free WiFi Entertainment - LCD television with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Premium bedding and bed sheets Bathroom - Bathtub or shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, desk, and phone; cribs (free) available on requestComfort - Daily housekeeping, heating, and portable fanNon-Smoking

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Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

1 × King bed27 ㎡up to 2

1 King Bed290 sq feet Internet - Free WiFi and wired internet accessEntertainment - LCD television with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Premium bedding and bed sheets Bathroom - Bathtub or shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, desk, and phoneComfort - Daily housekeeping, heating, and portable fanNeed to Know - No cribs (infant beds) availableNon-Smoking

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Deluxe Suite, 1 King Bed, Non Smoking (View)

1 × King bed27 ㎡up to 2

1 King Bed290 sq feet Layout - Bedroom Internet - Free WiFi and wired internet accessEntertainment - LCD television with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Premium bedding and bed sheets Bathroom - Bathtub or shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, desk, and phoneComfort - Daily housekeeping, heating, and portable fanNeed to Know - No cribs (infant beds) availableNon-Smoking

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Superior Room, 1 Double Bed, Non Smoking

1 × Double bed27 ㎡up to 2

1 Double Bed290 sq feet Internet - Free WiFi and wired internet accessEntertainment - LCD television with digital channelsFood & Drink - Electric kettle and 24-hour room service Sleep - Premium bedding and bed sheets Bathroom - Bathtub or shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, desk, and phone; cribs (free) available on requestComfort - Daily housekeeping, heating, and portable fanNon-Smoking, pet friendly

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Superior Room, 2 Twin Beds, Non Smoking

2 × Twin bed27 ㎡up to 3

2 Twin Beds290 sq feet Internet - Free WiFi Entertainment - LCD television with digital channelsFood & Drink - Electric kettle and 24-hour room service Sleep - Premium bedding and bed sheets Bathroom - Bathtub or shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, desk, and phone; cribs (free) available on requestComfort - Daily housekeeping, heating, and portable fanNon-Smoking, pet friendly

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Comfort Room, 1 Double Bed, Non Smoking

1 × Double bed19 ㎡up to 2

1 Double Bed200 sq feet Internet - Free WiFi and wired internet accessEntertainment - LCD television with digital channelsFood & Drink - Electric kettle and 24-hour room service Sleep - Premium bedding and bed sheets Bathroom - Bathtub or shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, desk, and phoneComfort - Daily housekeeping, heating, and portable fanNeed to Know - No cribs (infant beds) availableNon-Smoking, pet friendly

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Comfort Room, 2 Twin Beds, Non Smoking

2 × Twin bed19 ㎡up to 2

2 Twin Beds200 sq feet Internet - Free WiFi and wired internet accessEntertainment - LCD television with digital channelsFood & Drink - Electric kettle and 24-hour room service Sleep - Premium bedding and bed sheets Bathroom - Bathtub or shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, desk, and phoneComfort - Daily housekeeping, heating, and portable fanNeed to Know - No cribs (infant beds) availableNon-Smoking, pet friendly

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Standard Room, 1 Double Bed, Non Smoking (Small Room)

1 × Double bed19 ㎡up to 2

1 Double Bed200 sq feet Internet - Free WiFi and wired internet accessEntertainment - LCD television with digital channelsFood & Drink - Electric kettle and 24-hour room service Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, desk, and phoneComfort - Daily housekeeping, heating, and portable fanNeed to Know - No cribs (infant beds) availableNon-Smoking

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Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

1 × Double bedup to 2

1 Double BedIndividually decorated room Internet - Free WiFi Entertainment - LCD television with digital channelsFood & Drink - Electric kettle and 24-hour room service Sleep - Premium bedding and bed sheets Bathroom - Bathtub or shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, desk, and phoneComfort - Daily housekeeping, heating, and portable fanNon-Smoking

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Burlington Hotel, Best Western Premier Collection

Guest scores & sentiment

Room types · 10

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

Deluxe Suite, 1 King Bed, Non Smoking (View)

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Facilities · 25

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