Search cities, hotels, brands…
1 / 24

Mercure São Paulo Grand Plaza Paulista

★★★★·8.2/ 10Recommended
·Hotels
Check-in 02:00 PM / out —
Annual carbon offsetsSustainability/community reinvestment (10% revenue or more)Proposal/romance packages availableComprehensive recycling policyNo single-use plastic water bottlesNo single-use plastic strawsAll 61 facilities +
Review
Official

Mercure São Paulo Grand Plaza Paulista Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Taxi offerings at the hotel enhance the ease of discovering São Paulo. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Traveling with minimal luggage is achievable at Mercure São Paulo Grand Plaza Paulista Hotel due to the hotel's laundry service ensuring your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Mercure São Paulo Grand Plaza Paulista Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. At Mercure São Paulo Grand Plaza Paulista Hotel, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Mercure São Paulo Grand Plaza Paulista Hotel provides a superb assortment of leisure amenities for guests to enjoy. Unwind after a long day by stopping by hot tub, salon and sauna to rejuvenate your senses. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

04

Guest scores & sentiment

From 265 guest reviews · multi-source · as of 2026-07-11

Guests praise the prime location near Paulista Avenue and specific staff members' hospitality. Breakfast varies. Complaints focus on aging infrastructure, maintenance issues like AC leaks and key card failures, occasional cleanliness lapses, and inconsistent check-in service.

Dimension scores · cross-source

Location8.9
Value7.9
Service7.9
Surroundings7.8
Cleanliness7.0
Facilities6.7
+ PraisedExcellent location · Some friendly staff · Prime location · Attentive and professional staff
- ComplaintsLack of services in private apartments · Poor cleanliness · Outdated or broken facilities · Misleading booking information

KEYSuitable for location-focused travelers seeking personalized service. Expect aging facilities and verify room status early.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is it convenient?+
Located near Paulista Avenue with an excellent score of 8.9. It offers great convenience for exploring the city.
businessIs this hotel suitable for business travelers?+
Business guests praise the service and location but note unstable Wi-Fi, aging facilities like noisy AC, and long elevator waits.
familyIs this hotel suitable for families with children?+
Despite staff friendliness, the hotel explicitly does not allow children, making it unsuitable for family stays.
coupleWhat are the pros and cons for couples?+
Couples appreciate spacious rooms and location. However, aging facilities and paid breakfast may affect comfort. Romance packages are available.
diningHow is the breakfast? Is it included?+
Breakfast is available at a surcharge. Reviews are mixed regarding quality, though variety and vegetarian options are noted.
roomWhat are the highlights of the room facilities and service?+
Rooms feature private balconies, minibars, and free Wi-Fi. They are generally spacious, though third-party managed rooms may vary in cleanliness.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →