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Hotel Wualai by CMStay

★★★·8.3/ 10Recommended
·Hotels
Offsite parking discounted rates availableAir conditioningParkingTerraceStaff adhere to local safety protocolsGuest rooms disinfected between staysAll 42 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the friendly family-run service, quiet location, and value, including free snacks. Common complaints involve aging facilities, rust, low shower pressure, and inconsistent cleaning with issues like cobwebs or stains.

Dimension scores · cross-source

Service9.0
Location8.4
Value8.3
Rooms7.7
Cleanliness7.7
Facilities7.6
Wi-Fi7.0
+ PraisedConvenient location · Friendly service · Good value for money · Comfortable bedding
- ComplaintsLow water pressure/poor drainage · Broken facilities (e.g., sockets) · Hygiene issues (mold/odors) · Weak WiFi signal

KEYSuitable for budget travelers accepting older facilities. Avoid if sensitive to hygiene details or low water pressure.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? What attractions are nearby?+
Located under 1 km from Chiang Mai Gate, it is within walking distance to Tha Pae Gate, Chedi Luang Temple, and Wat Phra Singh. The location scores 8.4, with guests praising its quiet setting and proximity to the night market.
policyWhat are the check-in and check-out times? Are pets allowed?+
Check-in is at 12:00 and check-out at 11:00. Children are welcome, but pets are not permitted. The property is non-smoking and supports contactless check-in.
serviceHow is the service reputation? What are the highlights?+
The service dimension scores 9.0, with 75 reviews highlighting the family-style hospitality. Guests note complimentary tea, fruit, and snack restocks during their stay.
roomHow are the room facilities? Is it suitable for guests with high standards?+
Rooms feature air conditioning, flat-screen TVs, and private bathrooms, with some offering balconies. However, reviews note aging fixtures and lower shower pressure, resulting in a room score of 7.7.
pros_consWhat is the hygiene like? What are the main pros and cons?+
Cleanliness scores 7.7, backed by professional disinfection and room-sealing protocols. Guests value the quiet atmosphere and affordability, though some report cobwebs, musty odors, or drainage issues.
coupleIs this hotel suitable for couples or families?+
Yes. Couples (28 reviews) enjoy the quiet, night-market proximity, while families (17 reviews) appreciate the home-style service and free snacks, though high-floor rooms lack an elevator.
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