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Playacapricho

★★★★·8.7/ 10Recommended
·Hotels
ClubhouseAir conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 52 facilities +
Review
Official

This luxurious hotel is located directly in the tourist centre, in the Playa Serena area of the resort. It is separated from the wide sandy beach by just a promenade. The surrounding area is littered with scores of restaurants, lively bars, shops and boutiques. There is also a connection to the public transport network in the immediate vicinity as well as a golf course. The hotel's facilities include a stylish lobby with all the necessary facilities. The homely, air-conditioned rooms are all fitted with an en suite bathroom and a balcony, which offers stunning panoramic views. Outside, the hotel has a wonderful, large landscaped pool area with integrated children's paddling pools as well as sun terraces with deck chairs and parasols and a snack bar. In addition, the hotel has an indoor swimming pool, a solarium and an open air hot tub. Wifi free. Additional safety and sanitation measures are currently applied in relation to (COVID -19).

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Guest scores & sentiment

From 490 guest reviews · multi-source · as of 2026-07-05

Guests praise friendly staff, cleanliness, and pools. Complaints focus on dated rooms needing renovation, noise in specific locations, repetitive buffet quality, and slippery pool decks.

Dimension scores · cross-source

Location9.0
Facilities8.3
Cleanliness8.3
Surroundings8.2
Value8.0
Service8.0
PraisedFriendly and professional staff · High cleanliness standards · Rich children's pool slides · Spacious and bright rooms
ComplaintsDated rooms needing renovation · Noise in some rooms · Crowded breakfast times · Inconsistent food quality

KEYSuitable for families valuing service. Avoid street/back-of-house rooms, confirm AI details, watch for slip hazards.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to get to the beach?
Located in Roquetas de Mar with an excellent score of 9.0, it offers direct beach access and stunning sea views, plus nearby sports facilities.
familyIs this hotel suitable for families with children? What facilities are available?
Highly rated by families (238 reviews) with water slides and playgrounds. Note that breakfast can be crowded and some rooms may need renovation.
diningHow is the dining? Are there controversies about the buffet?
Offers local and international buffet with a show kitchen. However, some guests report repetitive quality or freshness issues, so manage expectations.
roomAre the rooms new? How is the soundproofing?
Rooms are spacious with balconies and AC, but some are dated. Noise from streets/loading areas or hallways is a common complaint for light sleepers.
facilityAre the pool facilities rich? Any safety precautions?
Features rooftop pools, hot tubs, and slides. Be cautious of slippery pool decks; wear non-slip shoes. Access to nearby pools is also available.
serviceIs the staff friendly? How is the hygiene?
Staff are praised for being friendly and professional (Service score 8.0). Hygiene standards are high with strict disinfection protocols, though minor cleaning details vary.
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