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Hampton Inn Martinsburg

★★·8.5/ 10Recommended
HHilton·Hilton Honors·Hotels
Express check-outFitness facilitiesFree breakfast24-hour front deskLuggage storageExpress check-in/check-outAll 32 facilities +
Review
01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise friendly staff, convenient location, and good breakfast. Common complaints include maintenance issues (AC leaks, door locks), hygiene oversights (pet smells, leftover food), limited breakfast variety, and rare severe management disputes.

Dimension scores · cross-source

Location9.4
Rooms9.1
Service9.0
Facilities8.8
Cleanliness8.8
Value8.7
Surroundings8.4
PraisedFriendly and helpful staff · Excellent location · Clean and comfortable rooms · Good breakfast quality
ComplaintsMaintenance issues (AC, locks) · Limited breakfast variety · Hygiene oversights · Uncomfortable bedding

KEYSuitable for those valuing location and service. Check room condition upon arrival, verify breakfast options for dietary needs, and note deposit policies.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located with easy transport access?
Yes, it scores 9.4 for location across 80 reviews. Free self-parking is available, making it highly convenient for drivers.
diningIs breakfast included, and what is the variety like?
A free buffet breakfast is included. Most guests enjoy it, though some note limited variety or dietary options.
familyIs this hotel suitable for families or couples?
It suits couples, solo travelers, and families, with high marks for cleanliness and staff. Please inspect room facilities upon arrival.
roomHow are the room facilities and cleanliness?
Room quality scores 9.1 and is generally clean. Some guests report AC leaks or faulty locks, so request an inspection if issues arise.
policyWhat are the check-in/out times, and are pets allowed?
Check-in is at 15:00 and check-out at 12:00, with express check-out available. Pets are allowed, though some guests noted odors.
memberWhat benefits do Hilton Honors members receive here?
All Hilton Honors tiers earn bonus points. Gold/Diamond/Reserve may get breakfast, late check-out, lounge access, and upgrades. No extra perks were observed by guests.
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