Palacio de los Duques, a Gran Meliá Hotel - The Leading Hotels of the World
Palacio de los Duques Gran Meliá offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Services offered by car hire and shuttle at the hotel ensure effortless exploration of Madrid. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours. Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace. Traveling with minimal baggage is achievable at Palacio de los Duques Gran Meliá, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities feature 24-hour room service, allowing you to unwind and make the most of your visit. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Palacio de los Duques Gran Meliá is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At Palacio de los Duques Gran Meliá, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. Palacio de los Duques Gran Meliá offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Palacio de los Duques Gran Meliá provides a superb assortment of leisure amenities for guests to enjoy. Unwind after a long day by stopping by massage, hot tub, solarium, steam room and spa to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. Bypass the formal attire and choose a laid-back mixed drink or brew at hotel's waterside lounge. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.
Guest scores & sentiment
From 138 guest reviews · multi-source · as of 2026-07-13
Guests praise exceptional service, central quiet location, and luxury amenities, especially Red Level perks and rooftop pool. Complaints focus on slow dining service, small pool/gym, room malfunctions, and high costs.
Dimension scores · cross-source
KEYIdeal for those seeking premium service and central location; book Red Level for perks, noting pool size and extra fees.
FAQ · grounded in hotel data & reviews
Room types · 21
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
The Royal Suite Red Level
This very luxurious suite accommodates up to 6 people and offers breathtaking views of the city's rooftops, The Opera House and The Royal Palace. It features 2 master bedrooms, an adjoining furnished terrace, and 2 bathrooms with a bath and a walk-in rain shower. Breakfast is included.
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Margarita Presidential Suite Red Level
This larger and more luxurious suite features 2 terraces with spectacular views of Madrid's skyline. It includes a separate living room, a dining room for 6 people and a large terrace. The master bedroom features its own adjoining living room, dressing room and stunning bathroom with a bath positioned next to the window and terrace. Breakfast is included. Services of the suite include a private transfer round trip to Madrid Airport, as well as all the facilities of the Red Level rooms. Service of a private butler is available on request.
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Three Bedroom Suite Red Level
This spacious suite includes 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 4 beds.
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Supreme Red Level Connecting Room
The double room offers a wardrobe.
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Velazquez Penthouse Suite Red Level
Located on the top floor, this modern suite features a large furnished terrace. It has a large bedroom and an adjoining living room with a sofa bed, and a private bathroom with glass walls, underfloor heating, a deep soak bath and a walk-in rain shower. Breakfast is included. Services of the suite include a private transfer round trip to Madrid Airport, as well as all the facilities of the Red Level rooms. Service of a private butler is available on request.
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Master Suite Red Level
This air-conditioned suite features a bedroom and separate living room with a dining table for 6 people. The glass-enclosed bathroom includes a bath, walk-in shower, underfloor heating and toiletries. All the facilities of the Red Level rooms and breakfast are included.
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Junior Suite Red Level Connecting Room
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
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This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 3 beds.
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Family Connecting Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as city views.
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Junior Suite with Terrace Red Level
This open-plan junior suite features a private furnished terrace with magnificent views over the city’s rooftops. The bedroom includes a king size bed located in front of the private terrace to enjoy Madrid's sunrise. With sophisticated decor and plenty of natural light, the private bathroom includes a large bath tub and rain shower, as well as a twin vanity unit and underfloor heating. All the facilities of the Red Level rooms are included. Breakfast is included.
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Deluxe Connecting Room
The double room offers a wardrobe.
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Premier Connecting Room
The double room offers a wardrobe.
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One-Bedroom Suite Red Level
This air-conditioned suite features a bedroom and separate living room. The glass-enclosed bathroom includes a bath, walk-in shower, under-floor heating and toiletries. All the facilities of the Red Level rooms are included and connecting rooms are available for families or groups traveling together. Breakfast is included.
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Junior Suite Red Level
Featuring views of Santo Domingo square, this junior suite has 2 large windows and plenty of natural light. It has a large bedroom with a king size bed, comfortable sofa bed, writing desk and a large wardrobe. The private bathroom is fitted with a large bath, a rain shower and twin vanity unit. All the facilities of the Red Level rooms are included.
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Supreme Room Red Level
This deluxe double or twin room offers views over the Los Austrias neighborhood. There is a king bed or 2 single beds with bed linen. It includes a wardrobe, and seating area with a sofa bed and a work desk. The private bathroom features a separate shower, bath tub, under-floor heating and toiletries. All the facilities of the Red Level rooms and breakfast are included.
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Family Grand Supreme
The family room features a wardrobe.
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Supreme Double or Twin Room
These rooms include a king size bed or 2 single beds, a seating area with a sofa bed, and a work desk. The bathroom comes with a bath and walk-in shower, underfloor heating and toiletries. There is a large flat-screen TV, iPhone docking station, and an electric kettle. Free WiFi is available and breakfast is included.
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Supreme Family Room
Overlooking an interior courtyard, this family room includes a seating area with a sofa bed and a LED TV, iPhone docking station and a double sofa bed. It comes with a king size bed or 2 single beds, a coffee maker and WiFi access. The bathroom has a bath tub with a shower, underfloor heating and toiletries. A cot is available upon request. Breakfast is included.
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Supreme Room
<p><strong>1 King Bed OR 2 Twin Beds</strong></p><p>409-sq-foot soundproofed room with a balcony </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 49-inch LED TV with premium channels, pay movies, iPod dock</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, bathrobes, and slippers</p><p><b>Practical</b> - Laptop-compatible safe, free newspaper, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Eco-friendly</b> - Recycling bin and LED light bulbs</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Premier Room
This room has a king size bed or 2 single beds with bed linen, a LED TV, iPhone docking station, kettle and WiFi access. The bathroom includes a bath tub with a shower, underfloor heating and toiletries. Connecting Rooms are available upon request and are subject to confirmation by the hotel
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Deluxe Room
Overlooking an interior courtyard, this suite features a LED TV, iPhone docking station, a kettle and WiFi access. It comes with a queen bed and a bathroom that includes a shower, bath tub, underfloor heating and toiletries. Connecting Rooms are available upon request and are subject to confirmation by the hotel.
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All facilities & services listed by the hotel (aggregated across sources).
Nearby & map
Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.