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Hotel Riu Palace Punta Cana - All Inclusive

★★★★·8.9/ 10Recommended
RRIU Hotels & Resorts·RIU Class·property
Arcade/game roomParasailing on siteComprehensive recycling policyNo single-use plastic strawsNo single-use plastic stirrersNightclubAll 78 facilities +
Review
Property information · Hotelbeds

Situated on a breathtaking white sandy beach in Punta Cana, this hotel with its 612 rooms is ready to welcome guests to an all-inclusive experience like no other, allowing guests to enjoy their stay more and get to know what this enchanting country is all about. Scuba lessons in the pool or a workout in the gym or one of the four tennis courts are some of the options available for guests' entertainment. Standard amenities include a hydro-massage hot tub, satellite TV and a patio, or terrace. Kids' Club, with supervised activities will guarantee the children are never bored.

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Guest scores & sentiment

From 324 guest reviews · multi-source · as of 2026-07-09

Guests praised the tropical grounds, spacious rooms, and diverse dining, with generally friendly staff. Common complaints involved dated facilities, occasional cleanliness issues, odors, and inconsistent service attitudes.

Dimension scores · cross-source

Value9.0
Service9.0
Location9.0
Facilities8.5
Cleanliness8.5
Surroundings8.4
+ PraisedFriendly and attentive staff · Varied and delicious food options · Beautiful and well-maintained grounds · High room cleanliness standards
- ComplaintsAging rooms with mold or odors · Poor quality in specific restaurants · Limited language in entertainment · Hygiene issues like pests

KEYSuitable for those valuing scenery and dining variety. Expect dated facilities; inspect rooms for cleanliness and use tips/app for better service.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?+
Rated 9.0 for location, it is near Splash Water Park and Arena Gorda Beach with free parking available.
diningWhat dining options are included? Is breakfast free?+
All-inclusive rates cover meals/drinks at 6 restaurants, 24-hour room service, and daily buffet breakfast.
pros_consWhat are the main guest reviews?+
99% recommend rate. Pros: beautiful grounds, spacious rooms, great food. Cons: dated facilities, occasional odors/cleanliness issues.
facilityWhat recreational facilities are available?+
Features 3 outdoor pools, full-service spa, nightclub, free water park, fitness center, sauna, and parasailing.
serviceIs check-in/out convenient?+
Offers express check-in/out, 24-hour front desk, luggage storage, and dry cleaning for convenience.
policyAre pets or children allowed?+
Pets are not allowed. While children's activities exist, the policy indicates children are not permitted; verify before booking.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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