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Hotel Lucero Chan

8.5/ 10Recommended
·Hotels
Offsite parking discounted rates availableAir conditioningFamily roomsParkingPets allowedStaff adhere to local safety protocolsAll 16 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise the excellent location, spacious clean rooms, and friendly staff. Common complaints include slow AC cooling, hot water issues, poor Wi-Fi, and inadequate blackout curtains causing morning light disturbances.

Dimension scores · cross-source

Location9.3
Rooms8.6
Cleanliness8.4
Service8.2
Surroundings8.2
Facilities8.1
Value8.0
+ PraisedExcellent location near the lagoon · Spacious, modern, and clean rooms · Comfortable facilities (bedding/gardens) · Excellent location
- ComplaintsPoor AC cooling or malfunctions · Unstable hot water supply · Inadequate window blackout and privacy · Poor Wi-Fi signal

KEYSuitable for those valuing location and space. Bring an eye mask for light sensitivity; verify hot water and Wi-Fi beforehand.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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