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Hotel AKA Back Bay

★★★★·9.3/ 10Excellent
·Hotels
222 rooms· Check-in 04:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 53 facilities +
Review
Official

Hotel AKA Back Bay offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Taxi offerings at the hotel enhance the ease of discovering Boston (MA). Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours. Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace. Traveling with minimal baggage is achievable at Hotel AKA Back Bay, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Hotel AKA Back Bay is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Throughout the day and evening, grab a bite to eat from hotel's self-service vending machines whenever you please. Indulge in the numerous pursuits available at Hotel AKA Back Bay. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 572 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime Back Bay location, comfortable beds, and friendly staff. Complaints focus on high extra fees, maintenance issues in older rooms, cleaning lapses, and discrepancies with advertised amenities.

Dimension scores · cross-source

Location9.6
Service9.4
Cleanliness9.4
Surroundings9.2
Value8.6
Facilities8.6
PraisedPrime location · Friendly and professional staff · Comfortable beds · Convenient dining and shopping nearby
ComplaintsOutdated facilities or cleanliness issues · Rooms too small for large families · AC noise or malfunctions · High prices or value concerns

KEYIdeal for location-focused travelers. Budget for extras, verify room condition, and check amenities.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are nearby attractions?
Located in the historic Back Bay, it is within walking distance of Copley Square and Boston Common. The location score is exceptionally high at 9.6.
serviceWhat is the staff service like?
Guests highly praise the friendly and professional staff, with a service score of 9.4. Efficient and helpful assistance is a key highlight.
roomWhat are the room amenities and bed comfort level?
Features a 46-inch TV, ironing facilities, and a work desk. Beds are highly rated for comfort, though some older rooms may have maintenance issues.
pros_consWhat are the main pros and cons?
Pros: Prime location, comfortable beds, friendly staff. Cons: High extra fees, maintenance issues in older rooms, and occasional cleaning lapses.
familyIs this hotel suitable for families?
Children are allowed with family rooms and kid meals available. However, some guests note rooms can be small for large families and may have AC noise.
businessWhat should business travelers know?
Business center and work desks are available. Note that parking fees are high with no self-parking option, and dining choices are limited.
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