Name: Crown Metropol Melbourne
Address: 8 Whiteman Street, Melbourne, AU

Official

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also offers complimentary Wi-Fi, a picnic area, and a banquet hall. The Bistro serves American cuisine and features a bar/lounge with a garden view. A coffee shop/cafe is also available. Cooked-to-order breakfasts are served on weekdays (6:30 AM to 9:30 AM) and weekends (7:00 AM to 10:00 AM) for a fee. Business amenities include complimentary wired internet access, a business center, and limo/town car service. The hotel offers 3 meeting rooms and 162 guest rooms equipped with refrigerators and flat-screen televisions, complimentary wired and wireless internet access, and cable programming. Private bathrooms include complimentary toiletries and hair dryers. Conveniences include phones, desks, and complimentary newspapers. The hotel is located near the Oakland Convention Center, University of California Board of Regents, and Oakland City Center. Oakland International Airport (OAK) is the nearest airport.

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Guest scores & sentiment

From 766 guest reviews · multi-source · as of 2026-07-03

Guests praised spacious rooms, prime location, and pool. Main complaints included long check-in queues, inconsistent staff empathy, missing USB ports, and weak Wi-Fi.

Dimension scores · cross-source

Surroundings9.2

Cleanliness9.1

Location9.0

Service8.9

Facilities8.9

Rooms8.8

Value8.1

＋ PraisedExcellent location · Friendly staff · Rich facilities · Great pool experience

－ ComplaintsAging room facilities · Crowded pool · Inconsistent breakfast · Long check-in wait

KEYSuitable for those valuing space/location. Avoid peak check-in; bring chargers due to limited ports.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋

Located in the heart of Southbank with excellent transport links and nearby entertainment options.

facilityWhat leisure facilities are available?＋

Features two swimming pools including a heated one, a top-notch fitness center, and an indoor sun-deck lounge.

roomWhat are the pros and cons of the rooms?＋

Rooms are spacious and modern but some guests note aging fixtures, lack of USB ports, and weak Wi-Fi signals.

serviceIs check-in fast and is the service good?＋

Service score is 8.9 with generally friendly staff, but long check-in queues and inconsistent empathy are common complaints.

familyIs it suitable for families with children?＋

Children are welcome with family rooms. Pools are popular but may be crowded during holidays with limited hours.

businessIs this suitable for business travel? How is the internet?＋

Rooms are spacious and well-located, but business guests often complain about poor Wi-Fi and inconsistent housekeeping.

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Room types · 8

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Loft

1 × Extra-large double bed (Super-king size)81 ㎡up to 2

The Loft has a lounge room, dining area, enclosed bedroom, custom made king bed, bathtub, walk-in rain shower, powder room, fast and free internet, and boutique bath amenities.

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RoomUrban Luxe

Urban Luxe

1 × Extra-large double bed (Super-king size)49 ㎡up to 2

The Urban Luxe has two full walls of windows, custom made king bed, chaise lounge, desk, fast and free internet, and boutique bath amenities.

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city_viewHigh Floor Luxe Twin

High Floor Luxe Twin

2 × Queen bed40 ㎡up to 4

Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

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Luxe Twin Room

2 × Queen bed40 ㎡up to 4

The Luxe Twin has two comfy beds, desk, floor-to-ceiling windows, bathroom with a privacy screen, fast and free internet, and boutique bath amenities.

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city_viewHigh Floor Luxe King

High Floor Luxe King

1 × Extra-large double bed (Super-king size)39 ㎡up to 2

Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

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Luxe King Room

1 × Extra-large double bed (Super-king size)39 ㎡up to 2

The Luxe King has a huge custom-made bed, chaise lounge, desk, floor-to-ceiling windows, fast and free internet, and boutique bath amenities.

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city_viewLuxe King Room with City View

Luxe King Room with City View

1 × Extra-large double bed (Super-king size)39 ㎡up to 2

The City Luxe features a custom-made king bed, chaise lounge, desk, floor-to-ceiling windows, city views, fast and free internet, and boutique bath amenities

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Special Offer - Luxe King Room

1 × Extra-large double bed (Super-king size)39 ㎡up to 2

This room includes breakfast for 2 guests and valet parking for 1 vehicle.

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Facilities · 67

All facilities & services listed by the hotel (aggregated across sources).

NightclubFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFacilities for disabled guestsIroning serviceParkingCurrency exchangeConcierge serviceHeated poolEvening entertainmentShallow endStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safety24-hour securityDelivered food - securely coveredKey card accessMobile app for room serviceBroadcast Live sport eventsInternet accessFitness facilities (surcharge)Express check-inNightclubConcerts/live showsCasino nearbyPool sun loungersSelf parking (surcharge)ATM/bankingSwimming nearbyTelevision in common areasAccess to nearby indoor poolVegetarian menu options availableWine release eventsFree wired internetFront desk (limited hours)GarageHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout

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Nearby & map

DiningSights

1

McDonald's

Restaurant

Fast food

167m

2

McDonald's

Restaurant

Fast food

252m

3

Roza's Kitchen

italian

Italian

535m

4

Pizza Hut

pizza

Pizza

549m

5

Five Guys

burger

Fast food

621m

6

McDonald's

burger

Fast food

634m

7

Gaylord Indian Restaurant

Restaurant

Indian

636m

8

Guzman y Gomez

mexican

Mexican

777m

1

2

3

4

5

6

7

8

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.