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Apartments Polynesia Plava Laguna

★★★·7.6/ 10Good
·Hotels
24-hour front deskOutdoor pool - seasonalOutdoor furnitureMotor boating nearbyMultilingual staffPool umbrellasAll 20 facilities +
Review
Official

This complex is set right on the beach in Katoro, at only 3 km from the centre of Umag. The charming aparthotel is surrounded by lush greenery and offers well-appointed apartments and houses that place their inhabitant's just minutes away from the warm Adriatic Sea. All of the units boast either a furnished terrace or a balcony and a cosy fireplace around which one can relax in the chilly summer evenings with a glass of wine in hand. The resort's restaurant serves a wide variety of local and international dishes, while the onsite pizzeria is ideal for those looking for a quick meal before heading back to the beach for some lazing around.

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests praise the excellent location, sandy shallow beach, shady park-like grounds, family-friendly facilities, and generally friendly staff. However, many report outdated apartments lacking air conditioning, poor summer comfort, insufficient night-time noise control, and inconsistent cleaning/maintenance. Some note discrepancies between booking photos and actual rooms, plus missing kitchen basics. The setting and service offset significant hardware shortcomings, aligning with a mixed average score.

Dimension scores · cross-source

Location8.5
Service8.0
Value7.3
Rooms6.8
Facilities6.8
Cleanliness6.8
Surroundings6.8
PraisedExcellent location · Clean environment · Friendly and helpful staff · Friendly staff
ComplaintsNo air conditioning/Heat · Outdated/damaged facilities · Hygiene issues (ants) · Missing kitchenware

KEYBest for families prioritizing location, beach access, and shaded grounds. Verify air-conditioned units before booking, bring earplugs if sensitive to noise, and confirm pool availability prior to arrival.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to reach the beach?
With a location score of 8.5, guests praise its proximity to Katoro Beach and shallow waters. The shady park-like grounds offer a relaxing environment just steps away.
familyIs this hotel suitable for families? What facilities are available?
It is highly family-friendly with shady grounds, a seasonal pool, volleyball, and kids' activities. While some apartments are dated, the natural environment and friendly staff make it a popular choice.
roomAre there air conditioners in the rooms? Will it be hot in summer?
Most apartments lack air conditioning, which is a major pain point causing discomfort in summer. Guests sensitive to heat should consider this carefully, as room scores reflect this hardware limitation.
diningDoes the hotel provide dining options? Are kitchen facilities complete?
The hotel has an on-site restaurant, coffee shop, and bar. Rooms have kitchenettes, but guests report missing basic utensils and poor refrigerator performance, so verify equipment before cooking.
serviceHow is the staff service? Is there a language barrier?
Service scores an impressive 8.0. Staff are friendly and responsive, with 24-hour front desk support and multilingual assistance to help guests effectively.
policyCan I bring pets? What are the check-in and check-out times?
Pets are allowed. Check-in is after 15:00 and check-out is before 10:00. The property is smoke-free and offers 24-hour front desk and safe-deposit box services.
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