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The Ambassador, Mumbai

★★★★·8.4/ 10Recommended
·Hotels
📍Veer Nariman Road, Churchgate, Mumbai, Maharashtra, 400020 · Mumbai ↗
📞+912222041131
1942 opened · 2019 renovated· 67 rooms· Check-in 02:00 PM / out 12:00 PM
24-hour front deskLuggage storageFree WiFiElevatorConference centerBreakfast available (surcharge)All 20 facilities +
Review
Official

The Ambassador, Marine Drive, Mumbai, a business class heritage hotel is located opposite the world famous Queen's Necklace - Marine Drive. A 2-minute walk from Churchgate Railway station, 0. 9 mi from Nariman Point and 1. 2 mi from Gateway of India, The Ambassador, Marine Drive, Mumbai offers rooms with bathtubs and all modern facilities. Flavors Cafe & Bar is open 24 hours and serves buffet breakfast and other delights. The Society offers fine dining of local and continental delights. The Ambassador, Marine Drive, Mumbai is 16 mi from the domestic airport and 19 mi away from Chathrapati Shivaji International Airport. With centrally air-conditioned comfortable rooms and suites, each equipped with flat screen TV, high speed Wifi, refrigerator and other amenities. It provides 24-hour room service and a business center. Facilities at the hotel include a business center and a tour desk. Currency exchange services are also available. Couples in particular like the location – they rated it 9. 3 for a two-person trip.

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Guest scores & sentiment

From 529 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime Marine Drive location and warm, professional staff, with good breakfast reviews. Main complaints focus on dated facilities, inconsistent room views/sizes, and bathroom maintenance issues like mold and leaks.

Dimension scores · cross-source

Location9.0
Surroundings8.4
Service8.1
Cleanliness7.9
Rooms7.5
Value7.2
Facilities7.2
＋ PraisedPrime location near Marine Drive · Friendly and helpful staff · Spacious and clean rooms · Extensive breakfast options
－ ComplaintsOutdated and aging facilities · Expensive food and beverages · Lack of modern amenities like pool · Inconsistent breakfast quality/hygiene

KEYIdeal for those valuing location and service. Request specific room views and prepare for older facilities and potential maintenance quirks.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?＋
Located right by Marine Drive with a top score of 9.0 for location. It offers convenient access to Churchgate station and provides paid airport shuttles plus free valet parking.
diningWhat are the dining and breakfast options like?＋
Guests highly praise the delicious and extensive breakfast, though it incurs an extra charge. The hotel features an in-house restaurant and 24-hour room service, but some note limited variety during peak times.
serviceHow is the staff attitude and professionalism?＋
Staff are widely praised for being warm and professional (Service dimension: 8.1). However, a minority of guests reported occasional coldness or slow decision-making at the front desk.
roomWhat are the room facilities and hygiene conditions like?＋
Rooms feature LED TVs and free Wi-Fi/wired internet. While some are spacious, facilities are generally dated (Facilities score: 7.2). Common complaints include bathroom mold, leaks, and odors, so inspect upon arrival.
businessIs this hotel suitable for business trips? What business facilities are available?＋
Highly suitable for business with conference centers, meeting rooms, and banquet halls. Rooms are spacious and clean. Note the strict visitor policy and potentially inconvenient power outlets or small elevators.
familyIs this hotel suitable for families with children?＋
Despite positive feedback on location and friendly staff from family travelers, the hotel explicitly states 'Children not allowed'. It also lacks pools or gyms, making it unsuitable for families.
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