Name: Hotel Recanto das Hortênsias
Address: Avenida Coronel Arthur Tibúrcio, 10 Centro, Passa Quatro, BR

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-22

Guests highly praise staff service, food quality, and cleanliness. Main complaints involve facility maintenance (bathroom doors, Wi-Fi), small room size, occasional hygiene issues in restrooms, and stray cats.

Dimension scores · cross-source

Wi-Fi10.0

Service9.9

Cleanliness9.8

Rooms9.7

Location9.7

Facilities9.6

Value9.0

＋ PraisedEnthusiastic and attentive staff · Delicious and varied dining · High level of cleanliness · Comfortable and diverse facilities

－ ComplaintsSome facilities need maintenance · Unstable Wi-Fi connection · Small room space · Occasional hygiene issues

KEYIdeal for families/seniors valuing service and dining. Those sensitive to hardware or room size should note potential issues.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Double or Twin Room

1 × Double bed / 2 × Twin bed23 ㎡up to 5

This air-conditioned twin/double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with lake views.

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Quadruple Room

4 × Twin bed / 2 × Twin bed / 1 × Double bed23 ㎡up to 8

This air-conditioned quadruple room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with lake views.

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lake_viewTriple Room

Triple Room

3 × Twin bed / 1 × Twin bed / 1 × Double bed23 ㎡up to 6

This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with lake views.

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Facilities · 66

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorIroning serviceHot tub/JacuzziSaunaParkingTerraceTable tennisChapel/shrineShared lounge/TV areaFruitsSteam roomHammamStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests availableDelivered food - securely coveredThermometers for guests provided by propertyBingoInternet accessJapanese gardenFitness facilities (surcharge)Exercise/lap poolConcerts/live showsClubhouseOffsite parking discounted rates availablePlayground on sitePool sun loungersBilliards or pool tableSecured parkingSelf parking (surcharge)Beach umbrellasSnack bar/deliSwimming nearbyTennis lessons on siteAccess to nearby indoor poolVegetarian menu options availableWater park access (surcharge)Water tubing nearbyFree wired internetFront desk (limited hours)GamesHosted evening meal (reserve)Housekeeping on requestNon-smoking roomsRestaurantRoom service